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標題: The Effect of Cultural Intelligence, Culture Shock and Emotional Intelligence on Foreign Labors' Adjustment and Performance
作者: 吉惠玲
Sawangpattanakul, Airin
關鍵字: culture intelligence
cross-cultural adjustment
in-role behavior
culture shock
emotional intelligence
foreign labors
出版社: 企業管理學系所
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摘要: This study examined the effect of cultural intelligence on the individuals' adjustment and job performance in a cultural diversity situation and further examined the mediating effect of culture shock and the moderating effect of emotional intelligence. We used paper-based questionnaires to survey 388 Filipino labors in Taiwan's manufacturing industries, resulting a return rate of 77.6%. The results of hierarchical linear regression analysis prove that cultural intelligence is positively related to cross-cultural adjustment and job performance. The result also found culture shock mediated the relation of cultural intelligence and job performance but did not mediate the relation of cultural intelligence and cross-cultural adjustment. In addition, emotional intelligence partly moderated the relationship of cultural intelligence and job performance. At the end, conclusions, recommendations, and limitations were provided.
本研究主要目的為探討在跨文化情境下,個體所擁有的文化智商對跨文化適應與工作績效的影響,以及文化衝擊對文化智商與跨文化適應、工作績效的中介效果,另外,亦針對情緒智商對文化智商與跨文化適應、工作績效的調節效果進行探討。本研究以問卷調查來進行,研究對象為台灣製造業的菲律賓籍勞工,共發放388份問卷,有效回收率為77.6%。 研究結果顯示:(1)文化智商與跨文化適應及工作績效具有正向關係。(2)文化衝擊對文化智商與工作績效具有中介效果,但文化衝擊對文化智商與跨文化適應不具有中介效果。(3)情緒智商對文化智商與工作績效具有調節效果。最後,本研究會提供結論、建議與研究限制予各界作為參考。
其他識別: U0005-0408200916163300
Appears in Collections:企業管理學系所



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