Please use this identifier to cite or link to this item:
Exploring the Relationship between Cultural Intelligence and Cross-cultural Adjustment- with Loneliness and Supervisor Support as Moderators
|引用:||中文文獻 行政院勞工委員會 (民99年10月)。外勞人數按行業及國籍分。民99年11月，取自：http://www.evta.gov.tw/content/list.asp?mfunc_id=14&func_id=57 李惠茹 (2001)。企業外籍勞工管理措施與績效關聯之研究。國立中央大學人力資源管理研究所碩士論文，未出版，桃園。 洪鐿月 (2004)。外派人員跨文化適應之研究。國立成功大學國際企業學系研究所碩士論文，未出版，台南。 范裕康 (2006年11月)。披沙揀金還是滿籮揀瓜：論高科技產業的移工甄選。林鶴玲（主持人），產業與勞動。2006年社會學會年會暨國科會專題研究成果發表會，東海大學。 陳威有 (2003)。外派大陸人員海外適應力對員工工作績效。大葉大學國際企業管理學系碩士論文，未出版，彰化。 陳家聲、吳就君、張德聰、張素凰、楊蓓 (2004)。職場心理健康促進系統模型的建構。人力資源管理學報，4(1)，29-47。 郭建志、曹常成（2004）。內外控信念、主管支持與不安全行為：台灣製造業之研究。中華心理學刊，93(4)，293-305。 趙守博 (1994)。加強營建工作安全攜手邁向零災害。工業安全衛生，59，3-6。 藍雅馨 (2002)。跨文化訓練實施程度、派外人員能力與海外適應之關聯性研究─以台南派駐大陸人員為例。中原大學企業管理學系研究所碩士論文，未出版，桃園。 顧鳳姿 (1993)。資訊業駐外經理海外適應之研究。國立政治大學企業管理研究所博士論文，未出版，台北市。 英文文獻 Abe, H., & Wiseman, R. L. (1983). A cross-cultural confirmation of the dimensions of intercultural effectiveness. International Journal of Intercultural Relations, 7(1983), 53-67. Adelman, M. (1988). Cross-cultural adjustment: A theoretical perspective on social support. International Journal of Intercultural Relations, 12, 183-204. Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage. Ang, S., Dyne L. V., Ng K.Y., & Koh, C. (2004). The measurement of cultural intelligence. The Annual Meeting of Academy of Management Meeting, United States. Ang, S., Van Dyne, L., Koh, C.K.S., Ng, K.Y., Templer, K.J., Tay, C., & Chandrasekar, N.A. (2007). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation, and task performance. Management and Organization Review, 3(3), 335-371. Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, XIV, 396-402. Aycan, Z. (1997). Expatriate adjustment as a multifaceted phenomenon: individual and organizational level predictors. International Journal of Human Resource Management, 8(4), 434-456. Bandura, A. (1977). Social Learning Theory. Englewood Cliffs, NJ: Prentice Hall. Bandura, A. (2002). Social cognitive theory in cultural context. Applied Psychology: An International Review, 51(2), 269-290. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. Bennett, D. H., & Morris, I. (1983). The oryand practice of psychiatric rehabilitation. New York: Chichester. Berry, J. (1976). Human ecology and cognitive style: Comparative studies in cultural and psychological adaptation, New York: Sage-Halsted. Black, J. S. & Gregersen, H. B. (1991). Antecedents to cross-cultural adjustment for expatriate adjustment in Pacific Rim overseas assignments. Human Relations, 44(5), 497-515. Black, J. S. (1988). Work role transitions: A study of American expatriate managers in Japan. Journal of International Business Studies, 19(2), 277-294. Black, J. S., Mendenhall, M. (1990). Cross-cultural training effectiveness: A review and a theoretical framework for future research. Academy of Management Review, 15(1), 113-136. Black, J. S., Mendenhall, M., Oddou, G. (1991). Toward a comprehensive model of international adjustment: An integration of multiple theoretical perspectives. Academy of Management Review, 16(2), 291-317. Black, J. S., & Mendenhall, M. (1991). The U-curve adjustment hypothesis revisited: A review and theoretical framework. Journal of International Business Studies, 22(2), 225-247. Black, J. S., & Stephens, G. K. (1989). The inﬂuence of the spouse on American expatriate adjustment and intent to stay in paciﬁc rim overseas assignments. Journal of Management, 15(4), 529-544. Black, J., Gregersen, H., Mendenhall, M., & Stroh, L. (1998). Globalizing people through international assignments. Boston, MA: Addison-Wesley. Blau, P. M. (1964). Exchange and Power in Social Life. New York: Wiley. Bochner, S. (1972). Overseas students in Australia. Randwick, N.S.W.: New South Wales University Press. Brislin, R., Worthley, R., & Macnab, B. (2006). Cultural intelligence: Understanding behaviors that serve people''s goals. Group and Organization Management, 31, 40-55. Brislin, R.W. (1981). Cross-cultural encounters. Tbronto: Pergamon. Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen & J. S. Lond (Eds.), Testing Structural Equation Models (pp. 136-162). Newbury Park, CA: Sage. Brush, D.H., Moch, M.K., & Pooyan, A. (1987). Individual demographic differences and job satisfaction. Journal of Occupational Behaviour, 8(2), 139-155. Cacioppo, J. T., Hawkley, L. C., Ernst, J. M., Burleson, M., Berntson, G. G., Nouriani, B., & Spiegel, D. (2006). Loneliness with a nomological net: An evolutionary perspective. Journal of Research in Personality, 40(2006), 1054-1085. Caligiuri, P. M. (1997). Assessing expatriate success: Beyond just “being there”. Greenwich, CT: JAI Press. Caligiuri, P. M. (2000). The Big Five Characteristics as predictors of expatriate’s desire to terminate the assignment and supervisor-rated performance. Personnel Psychology, 53, 67-88. Chan, S. H., & Qiu, H. H. (2011). Loneliness, job satisfaction, and organizational commitment of migrant workers: empirical evidence from China. The International Journal of Human Resource Management, 22(5), 1109-1127. Cheng, B. S., Jiang, D. Y., & Riley, H. J. (2003). Organizational commitment, supervisory commitment, and employee outcomes in Chinese context: Proximal hypothesis or global hypothesis? Journal of Organizational Behavior, 24(3), 313-334. Chen, G., Kirman, B. L., Kim, K., & Farh, C. C. (2010). When does cross-cultural motivation exchnce expatriate effectiveness? A multilevel investigation of the moderating roles of subsidiary support and cultural distance. Academy of Management Journal, 53(5), 1110-1130. Church, A. T. (1982). Sojourner adjustment. Psychological Bulletin, 91(3), 540-572. Cohen, S. (1980). Aftereffects of stress on human performance and social behavior: A review of research and theory. Psychological Bulletin, 88(1), 82-108. Cohen, S., & Will, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310-357. Corsini, R. J. (1972). Encyclopedia of psychology. Hoboken, NJ: John Willey & Sons. Dagher, G. K. (2010). The relationship between motivational and behavioral cultural intelligence and the three dimensions of cross-cultural adjustment among Arabs working in the USA. The Business Review, Cambridge, 15(1), 137-143. Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. New York: Plenum. Earley, P. C., & Ang, S. (2003). Cultural intelligence: Individual interactions across cultures. Standford, CA: Standford University Press. Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review, 82(10), 139-146. Earley, P. C., & Peterson, R. S. (2004). The elusive cultural chameleon: Cultural intelligence as a new approach to intercultural training for the global manager. Academy of Management Learning and Education, 3(1), 100-115. Eisenberger, R., Huntington, R., Hutchinson, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507. Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565-573. Eovingood, D. F. (1995). A study of reported relationship between adjustment problem and job relocation to America for foreign expatriate. Doctoral dissertation, Peabody College of Vanderbilt University, Tennessee. Fontaine, G. (1986). Roles of social support in overseas relocation: Implications for intercultural training. International Journal of Intercultural Relations, 10(3), 361-78 Fornell, C., & Larcker, D. R. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39-50. Furnham, A., & Bochner, S. (1982). Cultures in contact: Studies in cross-cultural interaction. Oxford: Pergamon. Guzzo, R. A., Noonan, K. A., & Elron, E. (1994). Expatriate managers and the psychological contract. Journal of Applied Psychology, 79(4), 617-626. Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis. New Jersey: Prentice Hall. Hall, E. T. (1959). The silent language. New York: Doubleday. Hammer, M. R., Gudykunst, W. B. & Wiseman, R. L. (1978). Dimensions of intercultural effectiveness: An exploratory study. International Journal of Intercultural Relations, 2(4), 382-393. Han, P. C. (1997). An investigation of intercultural effectiveness of international university students with implications for human resource development, Unpublished doctoral disseratation. Harrison, D. A., Shaffer, M. A., & Bhaskar-Shrinivas, P. (2004). Research in personnel and human resources management. Bingley, U.K.: Emerald. Harrison, J. K., Chadwick, M., & Scales, M. (1996). The relationship between cross-cultural adjustment and the personality variables of self-efﬁcacy and self-monitoring. International Journal of Intercultural Relations, 20(2), 167-188. Hautaluoma, J. E., & Kaman, V. (1977). Culture learning: Concepts, applications, and research. University of Hawaii Press, Honolulu. Hayes, R. L., & Lin, H. (1994). Coming to America: Developing social support systems for international students. Journal of Multicultural Counseling and Development, 22(1), 7-16 Hays, R. D., & DiMatteo, M. R. (1987). A short-form measure of loneliness. Journal of Personality Assessment, 51(1), 69-81. Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, Calif: Sage. House, J. S., & Wells, J. A. (1978). Reducing occupational stress: Proceedings of a conference. Washington, DC: National institute for occupational safety and health. Hsu. L. R., Hailey. B. J., & Range. L. M. (1986). Cultural and emotional components of loneliness and depression. The Journal of Psychology, 121(1). 61-70. Joreskog, K., & Sorbom, D. 1993. LISREL 8: Structural equation modeling with the SIMPLIS command language. Hillsdale, NJ: Erlbaum. Karasek, R. A., Triantis, K. P., & Chaudhry, S. S. (1982). Co-worker and supervisor support as moderators of association between task characteristics and mental strain. Journal of Organizational Behavior, 3(2), 181-200. Kelloway, E. K. (1995). Structural equation modeling in perspective. Journal of Organizational Behavior, 16, 215-224. Kim, K., Kirkman, B.L., & Chen, G. (2006). Handbook on cultural intelligence. New York: M.E. Sharpe. Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075-1080. Kraimer, M. L., & Wayne, S. J. (2004). An examination of perceived organizational support as a multinational construct in the context of an expatriate assignment. Journal of Management, 30(2), 209-237. Kraimer, M. L., Wayne, S. J., & Jaworski, R. A. (2001), Sources of support and expatriate performance: The mediating role of expatriate adjustment. Personnel Psychology, 54, 71-99. Kumar, N., Rose, R. C., & Subramaniam (2008). The effects of personality and cultural intelligence on international assignment effectiveness: A review. Journal of Social Sciences, 4 (4), 320-328. LaRocco, J. M., House, J. S., & French, J. R. (1980). Social support occupational stress and health. Journal of Health and Social Behavior, 21(3), 202-218. Lazarova, M., Westman, M., & Shaffer, M. A. (2010). Elucidating the positive side of the work-family interface on international assignments: A model of expatriate work and family performance. Academy of Management Review, 35(1), 93-117. Lee, T. W., & Mowday, R. T. (1987). Voluntarily leaving on organization: An empirical investigation of steers and mowday’s model of turnover. Academy of Management Journal, 30(4), 721-743. Leung. C. (2001). The psychological adaptation of overseas and migrant students in Australia. International Journal of Psychology, 36(4), 251-259. Levinson, H. (1965). Reciprocation: The relationship between man and organization. Administrative Science Quarterly, 9(4), 379-390. Louis, M. R. (1980) Surprise and sense making: What newcomers experience in entering unfamiliar organizational settings. Administrative Science Quarterly, 25(2), 226-51. Lysgaard, S. (1955). Adjustment in a foreign society: Norwegian fullbright grantees visiting the United States. International Social Science Bulletin, 7, 45-51. Lynch, P. D., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support : Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84(4), 467-483. MacCallum, R. C., Browne, M. W., & Sugaqara, H. M. (1996). Power analysis and determination of sample size for covariance structure modeling. Psychologucal Methods, 1(2), 130-149. McEvoy, G.M., & Parker, B. (1995). Expatriate management: New ideas for international business. Westport, CT: Quorum Books. Medora, M., Woodward, J., & Larson, J. H. (1987). Adolescent Loneliness: A Cross-Cultural Comparison of Americans and Asian Indians. International Journal of Comarative Sociology, 28(3-4), 204-211 Mendenhall, M.E. & Oddou, G. (1985). The dimensions of expatriate acculturation: a review. Academy of Management Review, 10(1), 39-47. Montabaur D. B. (2002). Crossing cultures. Executive Excellence, 19(5), 15. Myers, (1990). Classical and Modern Regression with Applications. Boston: Duxbury Press. Nicholson, N. A. (1984). Theory of work-role transitions. Administrative Science Quarterly, 29(2), 172-191. Nunnally, J.C., & Bernstein, I. (1994). Psychometric theory. New York: McGraw-Hill. Oberg, K. (1960). Cultural shock: Adjustments to new cultural environment. Pratical Anthropogy, 4, 177-182. Palthe, J. (2004). The relative importance of antecedents to cross-cultural adjustment: Implications for managing a global workforce. International Journal of Intercultural Relations, 28(1), 37-59. Peplau, L. A., & Perlman, D. (1982). Loneliness: A sourcebook of current theory, research, and therapy. New York: Wiley. Podsakfoff, P.M., MacKenzie, S.B., Lee, J.Y.,& Podsakoff, N.P., (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. Podsakoff, P. M., & Organ, D. W., (1986). Self-reports in organizational research: Problems and prospects, Journal of Management, 12 (4), 531-544. Randall, M. L., Cropanzano, R., Bormann, C. A., & Birjulin, A. (1999). Organizational support as predictors of work attitudes, job performance, and organizational citizenship behavior. Journal of Organizational Behavior, 20(2), 159-174. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714. Roberts, H. S. (1986). Roberts’ Dictionary of Industrial Relations. Washington: BNA Books. Rook, K. S. (1984). Promoting social bonding: Strategies for helping the lonely and socially isolated. American Psychologist, 39(12), 1389–1407. Russell, D., Peplau, L. A., & Cutrona, C. E. (1980). The revised UCLA loneliness scale: Concurrent and discriminant validity evidence. Journal of Personality and Social Psychology, 39(3), 472-480. Russell, D., Peplau, L. A., & Ferguson, M. L. (1978). Developing a measure of loneliness. Journal of Personality Assessment, 42(3), 290-294. Salovey, P., & Mayer, J. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9(3), 185-211. Schmidt, F. L., & Hunter, J. E. (2000). The Blackwell handbook of organizational principles. Oxford: Blackwell. Selmer, J. (2001). Psychological barriers to adjustment and how they affect coping strategies: Western business expatriates in China. International Journal of Human Resource Management, 12(2), 151-165. Selmer, J. (2005). Cross-cultural training and expatriate adjustment in China: Western joint venture managers. Personnel Review, 34(1), 68-84. Shaffer, M. A., & Harrison, D. A. (1998). Expatriates’ psychological withdrawal from international assignments: Work, non-work, and family influences. Personnel Psychology, 51(1), 87-118. Shaffer, M. A., Harrison, D. A., & Gilley, K. M. (1999). Dimensions, determinants, and differences in the expatriate adjustment process. Journal of International Business Studies, 30, 557-581. Sue, D. W., & Frank, A. C. (1973). A typological approach to the psychological study of Chinese and Japanese American college males. Journal of Social Issues, 29(2), 129-148. Sullivan, H. S. (1953). The interpersonal theory of psychiatry. New York: Norton. Templer, K. J., Tay, C., & Chandrasekar, A. (2006). Motivational cultural intelligence, realistic job preview, realistic living conditions preview, and cross-cultural adjustment. Group and Organization Management, 31(1), 154-173. Thomas, D. C. (2006). Domain and development if cultural intelligence. Group & Organization Management, 31(1), 78-99. Thomas, L.T, & Ganster, C.D. (1995). Impact of family-supportive work variables on work-family conflict and strain: A control perspective. Journal of Applied Psychology, 80(1), 6-15. Thompson, R. C., Hilton, T. F., & Witt, L. A. (1998). Where the safety rubber meets the shop floor: A confirmatory model of management influence on workplace safety. Journal of Safety Research, 29(1), 15-24. Torbiorn, I. (1982). Living abroad: Personal adjustment and personal policy in the overseas setting. New York: Wiley. Triandis, H. C. (1994). Culture and social behavior. New York: McGraw Hill. Triandis, H. C. (2006). Cultural intelligence in organization. Group and Organization Management, 31(1), 20-26. Tsuboi, K. (1991). Asian students Japaneses students a comparison of international students with Japanese and Korean students. Komazawa Studies in Sociology, 23, 115-144. Ward, C. and Kennedy, A. (1996). Asian Contributions to Cross-cultural Psychology. New Delhi: Sage Publications. Ward, C., & Rana-Deuba, A. (2000). Home and host culture influence on sojourner adjustment. International Journal of Intercultural Relations, 24, 291-306. Ward, C., & Searle, W. (1991). The impact of value discrepancies and cultural identity on psychological and socio-cultural adjustment of sojourners. International of Intercultural Relations, 15(2), 209-225. Waxin, M. F. (2004). Expatriates’ interaction adjustment: The direct and moderator effects of culture of origin. International Journal of Intercultural Relations, 28(1), 61-79. Wesis, R. S.（1973）. Loneliness：The experience of emotional and social isolation. Cambrige, Mass: Massachusetts Institute Press. West, S. G., Aiken, L. S., & Krull, J. L. (1996). Experimental personality designs: Analyzing categorical by continuous variable interactions. Journal of Personality, 64(1), 1-48. Winkelman, M. (1994). Cultural shock and adaptation. Journal of Counseling and Development, 73(2), 121-130. Yeh, C. J., Arora, A. K., Inose, M., Okubo, Y., Li, R. H., & Greene, P. (2003). The cultural adjustment and mental health of Japanese immigrant youth. Adolescence, 38, 151, 481-500. Yoon, J., & Thye, S. R., (2002). A dual process model of organizational commitment. Work and Occupations, 29(1), 97-124. Young, J. E. (1982). Loneliness: A source book of current theory, research and therapy. New York: Wiley & Sons.|
|摘要:||本研究主要目的欲了解影響個人跨文化適應的原因。內容可分為四大部份。首先探討文化智商 (cultural intelligence)與跨文化適應(cross-cultural adjustment)之關係；第二，探討孤獨感(loneliness)對文化智商與跨文化適應關係間的調節效果；第三，探討主管支持 (supervisor support)對文化智商與跨文化適應關係間的調節效果；最後，探討文化智商、孤獨感、主管支持之三因子交互作用對於跨文化適應的影響效果。
The purpose of this study was to understand the antecedents of peoples' adjustment in a different cultural environment. This study divided into four parts. Firstly, the relationship between cultural intelligence and cross-cultural adjustment were examined. Secondly, loneliness served as the moderator to test the relationship between cultural intelligence and cross-cultural adjustment. Thirdly, supervisor support was also another moderator to examine the relationship between cultural intelligence and cross-cultural adjustment. Lastly, three-way interactions among cultural intelligence, loneliness, and supervisor support on cross-cultural adjustment were demonstrated. This study used purposive sampling to collect Philippine workers who worked in midland of Taiwan to respond the questionnaires. 950 questionnaires were distributed and 307 were valid samples. The returned rate was 32.32%. The findings of the present study were as followed: first, cultural intelligence was significant positive related to cross-cultural adjustment; second, loneliness moderated the relationship between cultural intelligence and interaction adjustment; third, supervisor support moderated the relationship between cultural intelligence and work adjustment; and lastly, the result showed that there was a significant three-way interaction among cultural intelligence, loneliness and supervisor support on work adjustment. Limitation, recommendations, and conclusions were provided.
|Appears in Collections:||企業管理學系所|
Show full item record
TAIR Related Article
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.