Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/28347
標題: 合併存續銀行教育訓練對經營績效之影響---以台灣D銀行為例
The Effects of Training on Banking Performance of Surviving Bank--- Case of D Bank in Taiwan
作者: 胡嘉純
Hu, Chia-Chun
關鍵字: Training
教育訓練
Performance
Merger
經營績效
合併
出版社: 應用經濟學系所
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摘要: 根據我國銀行法第五十一條,其規定銀行應提撥資金專門用在金融研究訓練與發展;而且相關研究皆發現,在各種產業中,員工教育訓練對績效有正面的影響,其中主要的績效包含顧客滿意度、廠商績效及員工的個人績效。因此,經過合併的廠商是否需要投入更多教育訓練以維持他們的績效,成為企業與從業人員所關心的議題。本研究在以合併存續銀行所實施之教育訓練必定會影響銀行績效之前提下,採用近年合併之D銀行為研究個案,選取台灣中部36間分行員工做為調查對象。實證結果發現,員工認為合併後公司投入更多的訓練,且認為教育訓練使個人能力皆有所增進及應用。此外,當員工參與自身能力、溝通與表達能力及電腦能力等教育訓練課程會顯著影響各類經營績效。因此,公司可根據其所欲提升之績效,適時規劃及加強不同教育訓練課程,使公司各種績效皆可有所提升。
According to Article 51 of the Banking Act of The Republic of China, banks need to appropriate funds for financial research and training. It is also aware that variety of employees training will have positive effects on firm performance in many different industries. Besides, the difficulties of merger are from many aspects, in which human resource is one of the important issues. Therefore, it is argued that merging firm will need more efforts on training for the maintenance of performance. This research believes surviving bank from merge with appropriate training may have certain effects on banking performance. We take D bank mergers with W bank as individual case and select staffs in 36 branches in central Taiwan. Empirical results show that after merger, the staffs think company invest more training and feel their improvement and application of personal behavior increase by training. When staffs participate in parts of training program will affect perceived banking performance, such as the training programs of individual ability communication ability, and computer ability. Therefore, company could strengthen different training programs according to the performance which have to promote.
URI: http://hdl.handle.net/11455/28347
其他識別: U0005-2407200918350200
文章連結: http://www.airitilibrary.com/Publication/alDetailedMesh1?DocID=U0005-2407200918350200
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