Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/42882
標題: (International Journal of Value Chain Management,01(3):266-280)Strategising Customer Voice-Based Quality Improvement for Logistics Service Providers
作者: Tzong-Ru Lee
Jiun-Hung Lin
關鍵字: logistics service providers
LSP
quality function deployment
QFD
quality improvement strategy
supply chain globalisation
supply chain management
value chain management
voice of the customer
出版社: Switzerland:Inderscience Publishers 
URI: http://hdl.handle.net/11455/42882
Appears in Collections:行銷學系所

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