Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/61387
標題: Generating Customer Voice Based Quality Improvement Strategy for Logistics Service Providers in Taiwan from the perspective of Quality Function Development
作者: Tzong-Ru Lee
Jiun-Hung Lin
關鍵字: logistics service providers
LSPs
quality function deployment
QFD
quality improvement strategy
customer voice
quality improvement
Taiwan
supply chain management
SCM
logistics quality
URI: http://hdl.handle.net/11455/61387
Appears in Collections:行銷學系所

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