Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/8073
標題: 採編館員專業知能表現於技術服務歷程之研究
The Professional Competencies of Acquisition and Cataloging Librarians Demonstrated in the Course of Technical Services
作者: 陳素美
Chen, Su-Mei
關鍵字: 採編館員
Acquisition and Cataloging Librarians
專業知能
技術服務
採訪
資訊組織
編目
採訪館員
編目館員
Professional Competencies
Technical Service
Library Acquisition
Organization of Information
Cataloging
Acquisition Librarians
Cataloging Librarians
出版社: 圖書資訊學研究所
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The Association for Library Collections & Technical Services Cataloging & Classification Section Executive Committee. “Value of Cataloging Librarians.” 13 June 2006. <http://www.ala.org/ala/mgrps/divs/alcts/resources/org/cat/0707catlibvalue.cfm> (13 December 2009) The Special Libraries Association. “Competencies for Information Professionals of The 21st Century. ” June 2003. <http://www.sla.org/content/learn/comp2003/index.cfm > (13 December 2009)
摘要: 圖書館的服務分為技術服務與讀者服務,但技術服務的重要性很容易被忽略,使用者往往不會想到館藏發展及館藏建置的重要性,以及書目從何而來,是誰建立、維護這些目錄,但是做好這些工作,需要大量專業技巧與判斷力,更要對圖書的出版流程確實地瞭解與掌握。本研究欲實地瞭解採編館員的工作內容,以及採編館員的專業知能在技術服務工作中所呈現出來的情形,以期掌握提升採編館員專業知能的具體方向。研究採用質性方法,透過實地觀察及深入訪談的方式蒐集資料,總計訪談四所國立大學圖書館,共十位圖書館的採編館員。資料蒐集完成後,透過內容分析法及編輯式分析法,採取詮釋取向的方式分析資料。 採編館員在採訪作業的專業知能呈現方面,本研究發現:(1)採編館員具備評估館藏資源及其分佈的專業知能,並能撰寫計畫書具體呈現需求,有助於爭取經費;(2)大學圖書館為避免發生館藏失衡,必須發展教師與館員共同合作的選書模式;(3)採編館員須掌握主題書目資源及出版市場資訊,並主動提供讀者這些資訊,以提升服務效能;(4)採編館員採取學科館員制度並落實館藏發展政策,能夠有效提升採訪作業的服務品質;(5)採編館員必須考慮讀者需求、彈性調整採購方式與速度,細心掌控各個採購流程,以呈現出採編館員的專業性。 採編館員在資訊組織的專業知能呈現上,本研究發現:(1)採編館員須重視書目著錄的正確性、一致性及完整性,可以透過審核機制維持書目品質;(2)採編館員不僅要做例行編目,也要能提供急編圖書、館藏查詢指導及主題類號館藏統計等讀者服務;(3)採編館員要能以宏觀角度看待整體書目資料庫的建置,並能靈活運用資訊工具,增加檢索點及書目加值,藉以協助讀者提升讀者檢索效能。 採編館員之專業知能對技術服務品質的影響方面,研究發現:(1)考量圖書館整體服務的提供,採編館員須能透過跨組合作的機制完成工作;(2)輪調制度有助採編館員學習各組作業的方式,但需考量業務的傳承及延續性;(3)專業知識上,採編館員不僅須具備工作方法的專業知識,也要瞭解技術服務的本質與發展的相關知識;(4)專業技能上,採編館員不僅能利用工具改進工作效能,並且需要具備溝通能力;(5)專業態度上,採編館員要能以積極的態度正視技術服務的各種問題,面對問題,並尋求解決問題的方法;(6)採編館員秉持其服務理念,可以主動提供書訊、推廣閱讀等方式服務讀者。此外,影響採編館員的專業發展的因素,包括:館長不瞭解技術服務、採編館員沒有專業的認同感、缺少專業倫理、核心價值及行銷概念。而且,許多採編館員目前所遭遇的困境包括:沒有全國性專業取向的引領、人力結構不穩定、經費不足與作業系統無法升級。 本研究最後針對採訪工作、資訊組織及增進館員專業知能方面提出建議,採訪工作方面建議:(1)採訪館員可以共同建置主題書訊互相交流;(2)每年可以定期為圖書館員舉辦全國性現貨書展示會。資訊組織工作方面的建議:(1)可利用全國圖書館共同使用的權威檔案;(2)提供國際性資訊組織的最新訊息。增進館員專業知能方面的建議:(1)學校課程應重視實作訓練;(2)重視聘雇館員提升專業知能的管道;(3)增加中南部進修的資源與管道。
The study is intended to know the job details of acquisition and cataloging librarians, and how the professional competences of the librarians are demonstrated in technical services. The study used qualitative methods and collected information through on-site observations and in-depth interviews. The data was analyzed by annotation oriented ways with the methods of content analysis and editing analysis. The professional competencies of acquisition are discovered from the study: (1)The acquisition and cataloging librarians are able to evaluate the resources of collection is helpful to get money; (2) the library collections needs to develop the cooperation of teachers and librarians to choose the collections; (3) the acquisition and cataloging librarians need to catch on the resources of subject books and the information of publication markets; (4) the acquisition and cataloging librarians need to adapt subject librarian and collection development policies in order to promote the service quality of acquisition jobs; (5) the acquisition and cataloging librarians need to adjust the ways and speed of procurement adequately. The professional competencies in information organizing are discovered from the study:(1) the acquisition and cataloging librarians need to value the accuracy, consistency, and integrity of the catalog; (2) in addition to the routine job of cataloging, the acquisition and cataloging librarians also need to provide readers service such as urgent editing of catalog, instruction of collection inquiring and statistics of the subject classification; (3) the acquisition and cataloging librarians can view the establishment of all catalog database by macroscopic ways which are helpful to enhance the searching capabilities for readers. The professional competencies in technical service quality are discovered from the study: (1) the acquisition and cataloging librarians need to complete their job through cross-section teamwork in terms of overall service of the library; (2) the rotation system is helpful to acquaint the acquisition and cataloging librarians with the operation procedures in each group, but service takeover and continuance still need to be concerned; (3) the acquisition and cataloging librarians are not only equipped with professional knowledge of their job, they also need to have the knowledge of the nature and development of technical services; (4) in terms of professional competences, the acquisition and cataloging librarians can not only utilize tools to improve the work capabilities, they are also able to communicate well; (5) in terms of professional attitudes, the acquisition and cataloging librarians shall actively face various difficulties of technical services, and try to find out the resolutions; (6) holding the service spirits, the acquisition and cataloging librarians will actively provide the information of new books, promotion of reading to further service the readers. Furthermore, the career development of acquisition and cataloging librarians including the following events: the library chief is not familiar with technical services, the acquisition librarians are not in sympathy of profession, lack of professional ethics, core value and marketing concepts. Moreover, the difficulties that most acquisition and cataloging librarian are facing including lack of nationwide guidance of professional orientation, unstable man-power structure, insufficient expenditure, and out-of-date operation system. From this study, the recommendations for acquisition jobs are (1) the acquisition librarians can set up the news of subject books together and interchange with each other; (2) holding regular nationwide exhibitions of new books for librarians. The recommendations for organization of information are (1) the authorized files can be utilized for all libraries in the nation; (2) the updated news of national organization of information can be provided. The recommendations for enhancing professional competences of librarians are (1) The school course should value on practical training; (2) paying attention to the ways to promote professional competences of hiring librarians; (3) Increasing the sources and measures for advanced education in the central and southern area.
URI: http://hdl.handle.net/11455/8073
其他識別: U0005-0202201018111900
文章連結: http://www.airitilibrary.com/Publication/alDetailedMesh1?DocID=U0005-0202201018111900
Appears in Collections:圖書資訊學研究所

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