請用此 Handle URI 來引用此文件: http://hdl.handle.net/11455/8078
標題: 大學教師與圖書館員對電子化指定參考資源服務的態度研究
University Faculty's and Librarians' Attitudes Toward Electronic Course Reserve Services
作者: 鄒雅韻
Tsou, Yai-Yun
關鍵字: Electronic Course Reserve Service
電子化指定參考資源服務
Electronic Course Reserves
Electronic Reserves
E-Reserves
電子指參服務
電子指參
出版社: 圖書資訊學研究所
引用: 一、 中文資料 (一) 圖書 W. 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Edward, Amodeo, Anthony J., and Carter, Thomas L. Introduction to Library Public Service, 6th ed. Englewood, Colo.: Libraries Unlimited, c1999. Kristof, Cindy. “Electronic Reserves.” in Encyclopedia of library and information science. 2nd ed., edited by Miriam A. Drake, 1023-1033. New York: Marcel Dekker, c2003. Martell, Charles. “The Role of Librarians in the Twenty-First Century.” in Encyclopedia of library and information science. 2nd ed., edited by Miriam A. Drake, 2524-2536. New York: Marcel Dekker, c2003. Prytherch, Ray compiler. Harrod''s librarians'' glossary and reference book. Burlington, VT: Ashgate, c2005. Reitz, Joan M. ed. Dictionary for library and information science. Westport, Conn: Libraries Unlimited, c2004. (二) Journal Articles Abram, Stephen. “Twenty ways for all librarians to be successful with e-learning.” Information Outlook 8, no.12 (December 2004): 42-44. Adomi, Esharenana E. and Iwhiwhu, Basil E. “Users’ Levels of Satisfaction with Reserve Collection Services in a State University Library in Nigeria.” Collection Building 23, no.1(2004):39-44. Austin, Brice, and Taylor, Karen. “Assessment of Electronic Reserves Services at the University of Colorado, Boulder.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17, no.1/2 (2007):83-95. Austin, Brice, and Taylor, Karen. “Reserves, Electronic Reserves and Student Copying Practices at the University of Colorado, Boulder: Is Digital Different.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 18, no.1 (2007):17-32. Austin, Brice. “A Brief History of Electronic Reserves.” Journal of Interlibrary Loan, Document Delivery & Information Supply 12, no.2(2001):1-14. Bales, Aaron B., Taylor Clara L., Havert, Mandy L., and Lehman, Thomas E. “Electronic Reserves and WebCT: Using Courseware to Implement Electronic Reserves at the University Libraries of Notre Dame.” Journal of Interlibrary Loan, Document Delivery & Information Supply 11, no.4 (2001):37-50. Banks, Julie. “A Survey of Faculty Use of A Reserve Collection for Class Readings.” Collection Building 15, no.4 (1996):9-12. Banks, Julie. “Student Use of A Reserve Collection: A Survey.” Collection Building 15, no.2 (1996):31-35. Calsada, Mattew. “Ares-Automating Reserves: An Overview from the Developer.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 16, no.3 (2006):21-25. Cobine, Charles J. “Electronic Reserve Services at UNC- Chapel Hill: Faculty and Student Perceptions of Personal Control, Access, and Service Quality. ” Master dissertation, University of North Carolina at Chapel Hill, July 2004. Colaric, Susan M. “Student Who Do Not Currently Read Traditional Reserve Readings and Their Attitudes toward Electronic Reserve.” Master dissertation, University of North Carolina at Chapel Hill, Apr. 1998. Cubbage, Charlotte. “Electronic Reserves and Blackboard’s Course Management System.” Journal of Interlibrary Loan, Document Delivery & Information Supply 13, no.4 (2003):24-30. Drew, Christine and Flanagan, Patricia. “Bypassing E-Reserves with Durable Links to Subscribed Content: Efficient Access and How to Enable It.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17, no.3 (2007):117-127. Driscoll, Lori, Foss, Michelle and Mott, Angela. “Electronic Reserve in Health Science Center Libraries: New Opportunities for Collaboration.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17, no.1/2, (June 2007):21-35. Dugdale, Christine “The Role of Electronic Reserves in Serving and Shaping New Teaching and Learning Environment UK Universities,” Journal of Information Science 25, no.3 (June 1999):183-192. Dugdale Christine. “Managing Short Loan Collections in Academic Libraries: Print and Electronic Alternatives for the New Learning Environment.” Journal of Librarianship and Information Science 30, no.2 (June 1998): 133-140. Ferullo, Donna L. “The Challenge of E-Reserves.” Library Journal 127, no.12 (summer 2002 Net Connect):33-35. Goodram, Richard J. “The E-RBR: Confirming the Technology and Exploring the Law of Electronic Reserves: two Generations of the Digital Library System at the SDSU Library.” The Journal of Academic Librarianship (March 1996): 118-123. Gyeszly, Suzanne D. “Reserve Departments and Automation: A Survey of ARL Libraries.” Information Technology and Libraries 7, no.4 (December 1988):401-410. Kristof, Cindy and Klingler, Tom. “Kent State University’s Electronic Reserves Experience.” Journal of Interlibrary Loan, Document Delivery & Information Supply 11, no.1 (2000):39-49. Landes, Songa. “Electronic Reserves at Milne Library SUNY Geneseo.” Journal of Interlibrary Loan, Document Delivery & Information Supply 12, no.1 (2001):27-33. Laskowski Mary S., and Ward, David. “Creation and Management of a Home-Grown Electronic Reserves System at an Academic Library: Results of a Pilot Project.” The Journal of Academic Librarianship 27, no.5 (September 2001):361-371. Laskowski, Mary S. and Ward, David. “The Impact of Implementing Electronic Reserves on Staffing and Service.” Journal of Interlibrary Loan, Document Delivery & Information Supply 13, no.3 (April 2003):15-28. Laskowski, Mary S., Ward, David and Gillie, Esther. “Electronic Reserve Service in a Multiple Library Setting: Expansion, Centralization, Issues and Solutions.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17, no.1/2, (June 2007):121-135. Lu, Songqian. “A Model for Choosing an Electronic Reserves System: A Pre-Implementation Study at the Library of Long Island University’s Brooklyn Campus.” Journal of Interlibrary Loan, Document Delivery & Information Supply 12, no.2 (2001):25-44. Markgraf, Jill S. “Librarian participation in the online classroom.” Internet Reference Services Quarterly 9, no.1/2 (April 2004):5-19. McGinnis, Leah G. “Electronic Reserves at the University of North Carolina: Milestones and Challenges in Implementing a New Service.” Journal of Interlibrary Loan, Document Delivery & Information Supply 9, no.4(1999):75. McMullen, Anthony J. “Electronic Reserves on a Budget: A Case Study of a Homegrown System Built with Open Source and Free Software Solutions,” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17, no.1/2, (2007):137-150. Melamut, Steven J., Thibodeau, Patricia L., and Albright, Eric D. “Fair Use or Not Fair Use: That Is the Electronic Reserves Question.” Journal of Interlibrary Loan, Document Delivery & Information Supply 11, no.1 (2000):3-28. Pilston, Anna Klump, and Hart, Richare L. “Student Response to A New Electronic Reserves System.” The Journal of Academic Librarianship 28, no.3 (May 2002):147-151. Poe, Jodi and Skaggs, Bethany. “Course Reserves: Using Blackboard for E-Reserves Delivery.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 18, no.1, (2007):79-91. Poe, Jodi. “Marketing Electronic Reserves at a University Library: Start Spreading the News.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 16, no.4 (October 2006):93-100. Schrecker, Diane L. “Marketing Electronic Reserves to the Faculty.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 16, no.4 (October 2006):103-111. Seaman, Scott. “Copyright and Fair Use in an Electronic Reserves System.” Journal of Interlibrary Loan, Document Delivery & Information Supply 7, no.2 (1996):19-28. Sellen, Mary, and Hazard, Brenda. “User Assessment of Electronic Reserves and Implication s for Digital Libraries.” Journal of Interlibrary Loan, Document Delivery & Information Supply 12, no.1 (2001):73-83. Wang, Yu-Hsiu, and Miller, Stephen. “Distance Education Electronic Reserves Services: An Investigation of Faculty Member’s Perceptions and Satisfaction.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 16, no.3 (2006):75-93. Weible, Cheri&eacute; L. “Electronic Reserves: A Centralized Approach to the Scanning Process.” Journal of Interlibrary Loan, Document Delivery & Information Supply 13, no.3 (April 2003):105-112. Wiemer, Kristopher. “Creating an online electronic reserve tutorial for faculty.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 16, no.3, (August 2006):115-124. Wynstra, John. “Creating, Designing, and Building an Electronic Reserve System.” Journal of Interlibrary Loan, Document Delivery & Electronic Reserve 17, no.1/2, (2007): 57-81. (三) Electronic Resources Atlas Systems, Inc.. Ares: Automating Reserves. 2008. <http://www.atlas-sys.com/products/ares/ > (5 December 2008). Creative Research Systems, Sample Size Calculator, <http://www.surveysystem.com/sscalc.htm > (7 November 2008). Hiller, Bub. “Evaluation of Elcctronic Reserve Systems.” in Managing Electronic Reserves. 2002. < http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=87502 > (5 August 2008). Kesten, Philip R.. “Perspectives of an Enlightened Vendor,” in Managing Electronic Reserves. 2002. < http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=87502 > (7 August 2008). Kristof, Cindy. “Electronic Reserves Operations in ARL Libraries.” SPEC Kit 245 (May 1999). < http://www.arl.org/bm~doc/spec245web.pdf > (17 June 2007). Laura N. Gasaway. “Copyright Considerations for Electronic Reserves.” in Managing Electronic Reserves. 2002 . < http://140.120.80.3/Webpac2/store.dll/MarcURL?MID=377086&Way=1 > (7 September 2008). Reitz, Joan M. Online Dictionary for Library and Information Science. 19 November 2007. < http://lu.com/odlis/search.cfm> (15 November 2008). Rusbridge, Chris &quot;The UK Electronic Libraries Programme: Project Briefings and Updates.&quot; D-Lib Magazine (December 1995).< http://www.dlib.org/dlib/december95/briefings/12uk.html >(17 June 2007). 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摘要: 教授指定參考書服務為大學圖書館常設之服務,且在支援教學上扮演重要的角色。然而,就外在環境而言,在網際網路蓬勃發展下,開始盛行的遠距教學、數位學習,已大幅改變傳統的教學型態,近幾年大學校內為提升教學品質,紛紛購進課程管理系統。就圖書館本身而言,圖書館的館藏資源不再侷限於紙本式的圖書、期刊等,還有更多新媒介的加入,例如:電子書、電子資料庫等;同時,讀者也逐漸改變以往傳統查檢資料的方式,學習利用電腦來尋找他們所需的資訊。教授指定參考書服務面對這種種巨大的衝擊後,有人開始提出「電子化」指定參考資料的概念,將指定參考資料的形式轉成電子形式,希冀可以透過系統和網路傳輸,讓學生不受時間地點的限制,可以直接線上取用資源。美國的大學圖書館早於1990年代初期即開始提供電子化指定參考資源服務,並有許多相關研究,反觀國內圖書館界對於電子化指定參考資源之相關研究著墨不多。 本研究的目的是探討大學圖書館提供電子化指定參考資源服務的現況,以及探究教師對於電子化指定參考資源服務的需求和態度,和探究館員對提供電子化指定參考資源服務的態度,最後,比較教師和館員對於電子化指定參考資源服務之期望的異同。希冀圖書館提供有效的電子化指定參考資源服務來輔助教師教學,為學生建立公平取用的管道,並作為各館是否發展電子化指定參考資源服務之參考。 本研究以97年度教育部獎勵大學教學卓越計畫審核結果所核定之學校的教師與館員為研究對象,以問卷調查法與訪談法二種研究方法進行調查。調查分為二個階段,第一階段先發放問卷和訪談29位館員,第二階段再發放問卷給教師,回收之有效問卷是153份並訪談19位教師。問卷的部分以SPSS17.0統計軟體為分析工具,將問卷調查結果進行敘述統計、卡方檢定、T檢定、單因子變異數分析、皮爾森相關係數及多元迴歸等統計;訪談的部分整理成文字稿之後,依據研究問題截取訪談中重要內容加以整理與分析,最後歸納為研究結果。 研究結果顯示:一、不同類型之大學教師對於電子化指定參考資源皆有的需求;二、七成以上的教師認同電子化指定參考資源服務對教學有幫助;三、六成以上的教師偏愛使用電子版指定參考資源;四、已提供電子化指定參考資源服務圖書館推行的動機與目標、服務模式、系統評選條件、人力分配模式、推廣方式、版權考量之現況;五、影響館員提供電子化指定參考資源服務的因素;六、推行電子化指定參考資源服務所會考量到的問題以及面臨到的問題;七、館員對於電子化指定參考資源服務未來的發展性意見分歧;八、館員對於電子化指定參考資源服務的建議與期望。 根據研究結論提出以下之建議供參考: 一、 國內應儘快成立類似美國著作權交換中心(Copyright Clearance Center,簡稱CCC)的語文著作著作權仲介團體協助圖書館取得版權。 二、 校方應盡量授權圖書館與其他校內單位合作,並應聘法律顧問或成立相關法律諮詢單位,以支援圖書館處理版權事宜。 三、 館內應主動派館員定期追蹤教師的開課內容和指定參考書單,隨時更新指定教材或版本,才能保持館藏的新穎性和即時配合課程的需求。 四、 圖書館應重新審視教授指定參考書服務規則,擴大教師申請教授指定參考資源的類型,或是另行訂定教材數位化服務的規則。 五、 電子書平台間一定要努力發展出一致的標準,讓電子書可以和圖書館自動化系統或是教學系統平台互通,如此才能擴大電子書被利用的機會。
Course reserve service has been a regular service in university libraries. It plays an important role in supporting teaching. However, in the external environment, distance education and digital learning prevail since the rise of the Internet and the World Wide Web, which changed the traditional instructional patterns in campus. In order to improve the quality of education, some universities purchase course management systems in recent years. In the meantime, the library collection is no longer limited to paper-based materials; many new media are further included, such as: e-books, electronic journals, and databases. Users gradually learn how to use computers to find the information in need. Since course reserve services were greatly impacted by all the abovementioned changes, some people began to put forward the concept of electronic course reserves. Paper-based reference materials are transformed into electronic form, which are ready to be transmitted through the systems and network. The students are no longer limited by time and place; they can directly access the resources online. Most of the university libraries in the United States in early 1990s began to provide electronic course reserve services and many people have studied in this subject, yet there are relatively few studies on electronic course reserves services in Taiwan. The purpose of this research is to find out the circumstances of libraries which providing electronic course reserve services; to explore whether the faculty have the needs for electronic course reserve services; to understand librarians' attitude toward electronic course reserve services and eventually to compare the expectations of faculty and librarians. The research calls for librarians' attention to provide this effective service to support instructors in teaching and to establish a fair access for students. The research also explores the user's behaviors and attitude toward electronic course reserve services for future reference. The sample of this research includes teachers and librarians of the university that won 2008 Annual University Teaching Excellence Award, approved by Ministry of Education. The study employed two research tools: questionnaire and in-depth interviews to collect data and make further comparison. In the first section, the researcher conducted questionnaire survey and interviews with 29 librarians. In the second section, questionnaire was delivered to faculty and collected 153 valid questionnaires; 19 faculty members were interviewed. The data were then analyzed by SPSS17.0, using descriptive statistics, Chi-square, t test, one way ANOVA, Pearson's correlation and multiple regression analysis. The results of this study can be summarized as follows: 1. Despite of types of university, all instructors need electronic course reserve services; 2. More than 70% of instructors agree that electronic course reserve services are helpful to instruction and student learning; 3. More than 60% of instructors prefer to use reference resources in electronic form; 4. Understanding the motivations and objections, model of serving, conditions of system selection, model of manpower allocation, methods of promotion and how to deal with copyright issues of those libraries had provided electronic course reserve services; 5. Factors that affect librarians' willingness of providing the electronic course reserve services are identified; 6. Librarians consider widely the issues on implementing the electronic course reserve services and the problems they might face; 7. Librarians have diverse opinions on whether or not to provide electronic course reserve services in the near future; 8. Librarians' recommendations and expectations toward electronic course reserve services are also discussed in the study. Basing on the results, five suggestions are made as follows: 1) The government should set up some groups similar to the Copyright Clearance Center to assis libraries in obtaining copyright. 2) Universities should authorize libraries to cooperate with other departments, and recruit legal counsellors or establish relevant legal advice unit to support the library to deal with copyright issues. 3) University libraries should request librarians regularly follow-up the lecturers' syllabus and the reference lists in order to make library collection satisfy the instructor's. 4) University libraries should re-examine course reserve services rules, and expand the types of reference resources to set up a separate electronic course reserve services rules. 5) E-book Publishers must endeavor to develop consistent standards, to make e-books interoperable among library systems or learning system platform. Doing so will greatly increase the e-book usage.
URI: http://hdl.handle.net/11455/8078
其他識別: U0005-0902201006313500
文章連結: http://www.airitilibrary.com/Publication/alDetailedMesh1?DocID=U0005-0902201006313500
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