1. NCHU Institution Repository
  2. 管理學院
  3. 企業管理學系所
Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/20602
標題: 公司內部能力、外部能力對價值創造之影響—以橋接能力為干擾變數
Firm's internal and external capabilities' impact on value creation - Using spanning capabilities as moderators
作者: 林信宏
Lin, Hsin-Hung
關鍵字: internal capabilities;內部能力;external capabilities;spanning capabilities;value creation;外部能力;橋接能力;價值創造
出版社: 企業管理學系所
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摘要: 
當所有的企業皆面臨環境劇烈地改變時，為什麼有些企業的表現較其競爭對手要好，並且能藉由創造卓越的顧客價值，達到可持久的競爭優勢？本研究試圖以資源基礎觀點的角度探討組織能力的問題。本研究將公司能力分成三種：內部能力、外部能力以及橋接能力。內部能力是「由內而外」的觀點，係企業為了因應競爭挑戰所需而產生的能力，包括製造能力與創新能力；外部能力則為「由外而內」的觀點，使企業得以與外部環境連結，包括市場偵測能力與關係能力。橋接能力係指將內部能力與外部能力加以整合的能力，包括吸收能力與整合能力。

本研究分別探討內部能力、外部能力對價值創造的影響，並檢測橋接能力是否會對內、外部能力與價值創造之間的關係產生干擾作用。問卷發放對象以製造業為主，有效問卷共104份。本研究利用因素分析、迴歸分析及階層式迴歸分析進行實證研究，研究結果發現：內部能力中的「彈性」、「技術創新」與「管理創新」，以及外部能力中的「資訊闡釋及記憶」、「資訊探索」、「知識分享」與「互動」對價值創造皆有顯著正向的影響。橋接能力對內部能力與價值創造之間的關係其干擾效果僅部份顯著，而對外部能力與價值創造間的關係則具有顯著的干擾效果。
URI: http://hdl.handle.net/11455/20602
其他識別: U0005-1207200615215300
Appears in Collections:企業管理學系所

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