1. NCHU Institution Repository
  2. 管理學院
  3. 企業管理學系所
Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/20636
標題: 應用類神經網路於供應商選擇之研究
Application of Neural Network to Supplier Selection
作者: Tseng, Bo-Ying
曾柏穎
關鍵字: Purchasing;採購;Neural Network;Supplier Selection;Purchasing Satisfaction;類神經網路;供應商選擇;採購滿意度
出版社: 企業管理學系所
引用: 一、中文文獻 方世榮譯(2005)，關係行銷(第二版)，臺北，五南圖書出版股份有限公司。譯自：Egan, J. (2003) Relationship Marketing: Exploring Relationship Strategies In Marketing. 方楊楷譯(2004)，採購與供應管理，臺北，麥格羅希爾。譯自：Leenders, M. R., Fearon, H. E., Flynn, A. E., and Johnson, P. F. (2002) Purchasing and Supply Management, 12th ed, McGraw-Hill Companies. 杜雯蓉譯(2006)，委外革命：全世界都是你的生產力，臺北，經濟新潮社。譯自：Corbett, M. F., (2004) The Outsourcing Revolution: Why it makes sense and how to do it right, Dearborn Trade Publishing, a Kaplan Professional Company. 行政院主計處，產業資訊網: http://www.itis.org.tw/rptDetailFree.screen?rptidno=9F106E27A6FDCAF5482571EE0059E65B 張倫譯(2003)，作業管理，臺北，麥格羅希爾。譯自：Stevenson, W. J. (2002) Operations management, 7th ed, McGraw-Hill Companies. 陳耀茂(2004)，類神經網路PCNeuron使用手冊，臺北：鼎茂圖書。 蘇雄義譯(2005)，商業運籌管理：供應鏈觀點，臺北，華泰文化事業股份有限公司。譯自：Coyle, J. J., Bardi, E. J., and Langley, J. (2003) The Management of Business Logistics: A Supply Chain Perspective, 7E, South Western. 葉怡成(1999)，應用類神經網路，儒林書局。 葉怡成(2000)，類神經網路模式應用與實作，儒林圖書。 二、英文文獻 Aamodt, A., & Plaza, E. (1994), “Case-Based Reasoning: Foundational issues, methodological variations, and system approaches”, AI Com-Artificial Intelligence Communications, 7(1), pp. 139-158. Aleksander, I., Morton, H.B., & Myers, C.E.(1990), " HCI: a cognitive neural net prospects", Neural Nets in Human-Computer Intern., IEEE colloquium Published, pp.1-4. Andreassen, T. W. (2000), “Antecedents to satisfaction with service recovery”, European Journal of Marketing, 34(1/2), pp.156-175. Barbarosoglu, G., & Yazgac, T. (1997), “An application of the analytic hierarchy process to the Supplier Selection Problem”, Production and Inventory Management Journal, 38(1), pp.14-21. Barney, J. B. (1995). “Looking inside competitive advantage”, Academy of management Executive, 9 (4), pp. 49-61. Baron, R. M., & Kenny, D. A. (1986), “The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations”, Journal of Personality and Social Psychology, 51(6), pp.1173–1182. Carr, A. S., & Smeltzer, L. R. (1999). “The relationship of strategic purchasing to supply chain management”, European Journal of Purchasing & Supply Management, 5, pp.43-51. Chao, C. A., Scheuing, E. E., & Ruch, W. A. (1993), “Purchasing performance evaluation: An investigation of different perspectives”, International Journal of Purchasing and Materials Management, 29 (3), pp.33-39. Choi, T. Y., & Hartley, J. L. (1996). “An exploration of supplier selection practices across the supply chain”, Journal of Operations Management, 14(4), pp.333-343. Choy, K.L., & Lee, W. B. (2001), “Multi-agent based virtual enterprise supply chain network for order management”, Journal of Industrial Engineering Research, 2(2), pp.126-141. Choy, K.L., Lee, W. B., & Lo, V. (2003), ”Design of an intelligent supplier relationship management system: a hybrid case based neural network approach”, Expert Systems with Applications, 24(2), pp.225-237. Christopher, M. (1992), “Logistics and Supply Chain Management: Strate for Reducing Costs and Improving Service”, Pitman, London. Copacino, W.C. (1996). “Seven Supply Chain Principles”, Traffic Management, 35(1),pp.60. Corbett, M. F. (2004), “The Outsourcing Revolution: Why it makes sense and how to do it right ”, Dearborn Trade Publishing, a Kaplan Professional Company. Coyle, J. J., Bardi, E. J., & Langley, J. (2003), “The Management of Business Logistics: A Supply Chain Perspective”, 7E, South Western. Dhar, V., & Stein, R. (1997), “Intelligent Decision Support Methods: The Science of Knowledge Work ”, Prentice-Hall Inc. Das, A. & Narasimhan, R. (2000), “Purchasing Competence and Its Relationship with Manufacturing Performance”, Journal of Supply Chain Management, Spring, pp. 17-27. De Boer, L., Labro, E., & Morlacchi, P. (2001), “A review of methods supporting supplier selection”, European Journal of Purchasing and Supply Management, 7(2), pp.75-89. Dickson, G. (1966), “An analysis of vendor selection systems and decisions”, Journal of Purchasing, Vol. 2 No. 1, pp. 5-17. Dubois, A., & Pedersen, A. C. (2002), “Why relationships do not fit into purchasing portfolio models-A comparison between the portfolio and industrial network approaches”, European Journal of Purchasing & Supply Management, 8(1), pp.35-42. Eggert, A., & Ulaga, W. (2002), “Customer perceived value: a substitute for satisfaction in business market”, Journal of Business & Industrial Marketing, 17(2/3), pp.107-118. Ellram, L. M. (1990), “The Supplier Selection Decision in Strategic Partnerships”, Journal of Purchasing and Materials Management, 26(4), pp.8-14. Ellram, L.M. (1991), “Supply Chain Management-The Industrial Organization Perspective” International Jouranl of Physical Distribution & Logistics Management, Vol. 21, No. 1, pp.13-22. Ellram, L. M., & Carr, A. (1994), “Strategic purchasing: a history and review of the literature”, International Journal of Purchasing and Materials, 30(2), pp.10-18. Ellram, L. M. (1995), ”Total Cost of Ownership: An Analysis Approach for Purchasing.” International Journal of Purchasing and Materials, 26(4) , pp.8-15. Forrester, J. W. (1961), “Industrial Dynamics”, MIT, Cambridge, MA. Grant, R. M. (1991), “The resource-based theory of competitive advantage: implications for strategy formulation”, Califomia Management Review, 33(3), pp.114-135. Grover, V., M., & Teng, C. J. (1996), “The effect of service quality and partnership on the outsourcing of information systems functions.” Journal of Management Information systems, 12(4), pp.89-116. Hornik, K., Stinchcombe, M., & White, H. (1989), “Multilayer feedforward networks are universal approximators”, Neural Networks, 2(5), pp. 359-366. Hagel III, J., (2002), “Leveraged growth: expanding sales without sacrificing profits”, Harvard Business Review, 80 (10), pp.68-77. Houlihan, J. (1984), “Supply Chain Management”, Proceeding of the 19th International Technical Conference of the British Production and Inventory Control Society, pp.101-110. Hsu, C. C., Kannan, V. R., Leong, G. K., & Tan, K. C. (2006), “Supplier selection construct: instrument development and validation”, International Journal of Logistics Management, 17(2), pp.213-239. Kannan, V. R., & Tan, K. C., (2002), “Supplier selection and assessment: Their impact on business performance”, Journal of Supply Chain Management, 38(4), pp.11. Kleindorfer, P. R., & Partovi, F. Y. (1990), “Integrating manufacturing strategy and technology choice”, European Journal of Operational Research, 47, pp.214-224. Kline. R. B. (2005), “Principles and practice of structural equation modeling”, 2nd edition, Guilford Press, p.73. Kolodner, J. (1993), “Case-based reasoning”, San Mateo, Ca: Morgan Kaufmann. Kotler, P. (1999), “Marketing Managemen”, 10th edition, Prentice Hall. Kraljic, P. (1983), “Purchasing must become supply management”, Harvard Business Review, 61(5), pp.109-117. Krause, D. R. (2001), “Toward a measure of competitive priorities for purchasing”, Journal of Operations management, 19, pp.497-512. Lee, J., & Kim, Y. (1999), “Effect of partnership quality on IS outsourcing success: Conceptual framework and empirical validation”, Journal of Management Information Systems, 15(4), Spring , pp.29-61. Lehmann, D., & O’Shaughnessy, J. (1974), “Difference in attribute importance for different industrial products”, Journal of Marketing, 38(4), pp. 36-42. Lehmann, D., & O’Shaughnessy, J. (1982), “Decision criteria used in buying different categories of products”, Journal of Purchasing and Materials Management, 18(1), 9-14. Mandal, A., & Deshmukh, S.G. (1994), “Vendor selection using interpretive structural modeling”, International Journal of Operations and Production Management, 14(6), pp. 52-59. Masella, C., & Rangone, A. (2000), “A contingent approach to the design of vendor selection systems for different types of co-operative customer/supplier relationships.” International Journal of Operations & Production Management, 20(1), pp.70-84. Mason, T. (1996), “Getting Your Suppliers on the Team”, Logistics Focus, (4)1, pp.10-12. Matthyssens, P., & Van de Bulte, C. (1994), “Getting closer and nicer : Partnerships in the supply chain”, Long Range Planning, 27(1), pp.72-83. McCulloch, W., & Pitts, W. (1943), “A logical Calculus of the ideas immanent in nervous activity.” Bulletin of Mathematical Biophysics, 5, pp.115-133. Mohr, J., & Spekman, R. (1994), “Characteristics of partnership success : Partnership attributes, communication behavior and conflict resolution techniques”, Strategic Management Journal, 15, pp.135-152. Monczka, R. M., Peterson, K. J., Handfield, R. B. & Ragatz, G.L. (1998), “Success factors in strategic supplier alliances: The buying company perspective.” Decision Science,29(3), pp.553-577. Mummalaneni, V., Dubas, K.M., & Chao C. (1996), “Chinese purchasing managers’ preferences and trade-offs in supplier selection and performance evaluation.” Industrial Marketing Management, 33(4), pp. 135-149. Narasimhan, R., & Das, A. (1999), “An empirical investigation of the impact of strategic sourcing on manufacturing flexibility and performance”, Decision Sciences, 30(3), pp.683–713. Nauck, D., Klawonn, F. & Kruse, R.(1997),” Foundations of neuro-fuzzy systems”, John Wiley & Sons, Inc., New York. Neely, A., Mills, J., Platts, K., Gregory, M., & Richards, H. (1994), “Realizing strategy through measurement”, International Journal of Operations and Production Management, 14(3), pp.140–152. Nydick, R.L., & Hill R.P.(1992), “Using the analytic hierarchy process to structure the supplier selection procedure”, International Journal of Purchasing and Materials Management, 28(2), pp. 31-36. Olsen, R. F., & Ellram, L. M. (1997), ”A portfolio Approach to Supplier Relationships”, Industrial Marketing Management, 26(2), pp.101-113. Oliver, R. L. (1997), “Satisfaction - A Behavioral Perspective On the Consumer”, McGraw-Hill Companies,Inc. Patton, W. E. (1996), “Use of Human Judgement Models in Industrial Buyers” Vender Selection Decisions”, Industrial Marketing Management, Vol. 25, pp. 135-139. Patuwo, E., Hu, M. Y., & Hung, M. S. (1993), “ Two-group classification using neural networks. Decision Sciences, 26(6), pp.749-779. Pearson, J.N., & Ellram, L.M. (1995), “Supplier Selection and Evaluation in Small versus Large Electronics Firms”, Journal of Small Business Management, 33(4), pp.53-65. Petroni, A., & Braglia, M. (2000), “Vendor selection using principal component analysis”, The Journal of Supply Chain Management, 36(2), pp.63-69. Philippe, P. D., Ricardo, E, Michel, F., & Panos, K. (1998), “Global Operations and Logistics: Text and Cases”. Porter, M. E. (1979), “How competitive forces shape strategy”, Harvard Business Review, 57(2), pp.137-145. Prahalad, C. K., & Hamel, G. (1990), “The core competence of the corporation”, Harvard Business Review, 68(3), pp.79-91. Ptak, C.A., & Schragenheim E. (2000), “ERP: tools, techniques, and applications for integrating the supply chain”, St. Lucie Press, pp. 109-120. Quinn, J. B., & Hilmer, F. G. (1994), “Strategic outsourcing”, Sloan Management Review, 35(4), pp.43-55. Ragatz, G.L., Handfield, R.B., & Scannell, T.V. (1997), “Success Factors for Integrating Suppliers into New Product Development”, Journal of Production and Innovation Management, 14(3), pp.190-202. Reck, R. F., & Long, B. G. (1988). “Purchasing: A Competitive Weapon”, Journal of Purchasing and Materials Management, Fall: pp.2-8. Russell, R.S., & Taylor, B.W. (2000), “Operations Management”, 3rd ed., Prentice Hall, pp. 77. Sarkis, J., & Talluri, S. (2002), “A Model for Strategic Supplier Selection”, The Journal of Supply Chain Management, pp.18-28. Schorr, J. E., (1998), “Purchasing in the 21st century: a guide to state-of-the-art techniques and strategies”, 2nd ed., John Wiley & Sons, Inc., pp. 20-21. Sheth, J. N., & Sisodia, R. S. (1999), “Revisiting marketing’s lawlike generalizations”, Journal of the Academy of Marketing Sciences, 17(1), pp.71-87. Simpson, J. T., & Mayo, D. T. (1997), “Relationship management: a call for fewer influence attempts”, Journal of Business Research, 39(3), pp.209-218. Stevenson, W.J. (2002), Opertions management. Stock, J. R. (1997), “Applying theories from other disciplines to logistics”, International Journal of Physical Distribution and Logistics Management, 27(9/10), pp.515-539. Timmerman E, (1986), “An approach to vendor performance evaluation”, Journal of Purchasing and Materials Management, 22(4), pp.2-8. Thomas, D.J., & Griffin P. M. (1996), “Coordinated Supply Chain Management”, European Journal of Operational Research, Vol. 94, No.1, pp.1-15. Tully, S. (1995), “Purchasing’s New Muscle”, Fortune, (20), pp.76. Vokurka, R.J., Choobineh, J., & Vadi, L. (1996), “A prototype expert system for the evaluation and selection of potential supplier”, International Journal of operations and Production Management, 16(12), pp.106-127. Vonderembse, M. A., & Tracey, M. (1999), “The impact of supplier selection criteria and supplier involvement on manufacturing performance”, The Journal of Supply Chain Management, 35(3), pp.33-39. Weber, C. A., Current, J. R., & Benton, W. C. (1991), “Vender selection criteria and methods”, European Journal of Operational Research, 50, pp.2-18. Weber, C.A., & Ellram L.M. (1993), “Supplier selection using multi-objective programming: a decision support system approach”, International Journal of Physical Distribution and Logistics Management, 23(2), pp. 3-14. Wei, S., Zhang, J., & Li, Z.(1997), “A Supplier-selecting system using a neural network”, 1997 IEEE International Conference on Intelligent Processing Systems, Oct 28-31, Beijing. Williamson, O. E. (1975), “Markets and Hierarchies: Analysis and Antitrust Implications”, Free Press, New York, NY. Wilson, E. J. (1994), “The relative importance of supplier selection criteria: a review and update”, International Journal of Purchasing and Materials Management, 30(3), pp.35-41. Zenz, G.J. (1981), ” Purchasing and The Management of Materials”, 5th ed., New York: John Wiley & Sond, p5.
摘要: 
企業在全球化的趨勢之下，固有的生產模式已不再適用於目前的營運環境。近年來，採購對於企業的營運成本占了相當大的部分。正因如此，企業對於採購活動也從過去單純且例行的採購策略演變為組織內的一種策略流程的策略性採購。採購與供應商選擇的議題是一體兩面的，所以採購的重要性與日俱增也使得供應商選擇更加受到重視，而評估供應商的方法眾多，過去主要的評估方式在於計算供應商的績效分數與排序，而未考慮到採購之後對於下游顧客的滿意度，而採購滿意度對於公司是一種不可忽視的績效衡量指標。因此，本研究透過許多文獻探討之後發現類神經網路(Neural Network)是一種評估供應商選擇的方法之中，較佳的評選機制。由於類神經網路能夠處理複雜供應商選擇的非線性問題，本研究採取類神經網路作為供應商評選的方法，以X個案公司為案例，藉由個案公司的訂單資料作為樣本來建構一個供應商選擇的預測模型，以供應商選擇準則為自變數，與過去不同的是將採購滿意度當作依變數，並以迴歸模型作為比較預測準確率的標竿。研究結果顯示，類神經網路模型確實能提供較佳的預測能力，也確能夠帶給企業一個較良好的供應商選擇的依據。

In the trend of globalization for businesses, past production methods are not suitable for the environment today. In recent years, purchasing for businesses has become a huge component of operating cost. For this particular reason, the purchasing activities of businesses have evolved from day to day routine procedures to strategic purchasing procedures. Issues regarding purchasing and the selection of suppliers are related to one another, therefore as the importance of purchasing rises, the selection of suppliers become an important issue as well. Purchasing satisfaction is an important performance evaluation index for all businesses. In the past, the evaluation of suppliers is based on performance scores, but not purchasing satisfaction after the purchasing procedure.Hence, after reviewing several related literatures, this research discovered that neural network is the best among the selection methods. Neural network can solve complicated non-linear problems in terms of supplier selection. This research uses neural network as a method in assessing suppliers. Furthermore, this research uses company X as the subject of this case study, using the company's order information as sample to construct a prediction model of supplier selection. This model uses criteria of supplier selection as independent variables, and different from past approaches, uses purchasing satisfaction as the dependent variable. This research also uses a regression model to compare the accurateness of the predictability of models. The result of this research had indicated that the neural network model can indeed provide a better predictability and can also bring forward a better model of making supplier selection for businesses.
URI: http://hdl.handle.net/11455/20636
其他識別: U0005-1501200815230700
Appears in Collections:企業管理學系所

Show full item record
 
TAIR Related Article

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.