Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/23243
標題: 供應商如何因應零售商採用資訊科技─以RFID為例
How do Suppliers Respond to Retailer''s IT Adoption?-A Case of RFID
作者: 吳家榮
Wu, Chia-Jung
關鍵字: http://etds.lib.nchu.edu.tw/etdservice/view_metadata?etdun=U0005-0107200912411300;跨組織資訊系統;關係特定投資;體制理論;創新擴散理論;無限射頻辨識系統;部份最小平方法
出版社: 行銷學系所
引用: Abrahamson, E. (1991) “Managerial fads and fashions: the diffusion and rejection of innovations”, Academy of Management Review, Vol.16 NO.3, PP. 586-612. Agarwal, R., and Prasad, J. (1998). “A conceptual and operational definition of personal innovativeness in the domain of information technology.” Information Systems Research, Vol. 9, NO.2, PP.204-215. Alam, I. (2002), “An exploratory investigation of user involvement in new service development” Journal of the Academy of Marketing Science, Vol. 30 ,No. 3, PP. 250-61. Albino, V., Garavelli, A.C. and Schiuma, G. (2001), “A metric for measuring knowledgecodification in organization learning”, Technovation, Vol. 21. Anderson, E. and Weitz, B. (1989), “Determinants of continuity in conventional industrial channel dyads”, Marketing Science, Vol. 8 NO. 4. Angeles, R. (2005), “RFID technologies: supply-chain applications and implementation issues”, Information Systems Management, Vol. 22 No. 1, pp. 51-65. Barclay, D., Higgins, C. and Thompson, R. (1995). The partial least squares (PLS) approach to causal modelling: Personal computer adoption and use as an illustration. Technology Studies, 2, 285-309. Barret, S. and Konsynski, B.R. (1982), ‘‘Interorganizational information sharing systems,'' MIS Quarterly, Special Issue, pp. 93-105. Bell, C. M., and Jones, J. H. (2008), “Power, self-regulation, and the moralization of behavior”, Journal of Business Ethics, Vol. 83, PP. 503-514. Bentler, P.M., (1985), “Theory and Implementation of EQS: A Structural Equations Program”, BMDP Statistical Software, Los Angeles.) Berry, L. L. (1995), “Relationship marketing of services-growing interest, emerging perspectives”, Academy of Marketing Science, Vol. 23 NO. 4, PP. 236-245. Bessant, J., Kaplinsky, R. and Morris, M. (2003), “Developing capability through learningnetworks”, International Journal of Technology Management & Sustainable Development, Vol. 2 No. 1. Bhuptani, M., Moradpour, S. (2005), “RFID Field Guide: Deploying Radio Frequency Identification Systems”, Sun Microsystems Press, Prentice Hall, NJ. Bigne, J. E., Aldas, J. and Andreu, L. (2008), “B2B services: IT adoption in travel agency supply chains”, Journal of Service Marketing, Vol. 22 NO. 6, PP.454-464. Blau, P. M. (1964), “Exchange and Power in Social Life”, John Wiley and Sons, New York. Burca, S.D., Fynes, B., and Roche, E. (2004), “Evaluating Relationship Quality in Business-to-Business Context”, Irish Journal of Management, Vol. 25 NO. 2, PP. 61. Burt, R. S. (1982), “Toward a structural theory of action: network models of social structure, perception, and action, Academic Press, New York. Campbell, A. (1997), “Buyer-supplier partnership: flip sides of the same coin?”, Journal of Business and Industrial Marketing, Vol. 12 NO. 6, PP. 417-434. Caniels, M. C. J., & Gelderman, C. J. (2007). “Power and interdependence in buyer-supplier relationships: A purchasing por. Cao, Y., Gruca, T. S. (2005), “Reducing adverse selection through customer relationship management”, Journal of Marketing, Vol. 69, PP. 219-229. Cash, J.I. and Konsynski, B.R. (1985), ‘‘IS redraws competitive boundaries'', Harvard Business Review, March-April, pp. 134-42. Chaudhuri, A. (1994), “The diffusion of an innovation in Indonesia.”, Journal of Product & Brand Management, Vol.3 NO.3, PP. 19-26. Chen, L. D., Gillenson, M. L. And Sherrel, D. L., (2002) “Enticing online consumers: an extended technology acceptance perspective, Information & Management, Vol. 39, NO, 8, PP. 705-719. Cheng, H. L. and Yu, C-M. J. (2008), “Institutional pressures and initiation of organization: evidence from Taiwanese small- and medium-sized enterprises”, International Business Review, Vol.17, PP. 331-348. Chin, W. W. (1997), Overview of the PLS method. Chin, W. W. and Newsted, P. R. (1999), “StructuralEquation Modeling Analysis with Small Samples Using Partial Least Squares ,” Statistical Strategies for Small Sample Research, pp. 307-341. Chin, W.W. (1998), “The partial least squares approach to structural equation modeling”, In: Marcoulides, G.A. (Ed.), Modern Methods for Business Research, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 295-336. Chircu, A.M., and Kaufmann, R.J. (2000), “Reintermediation strategies in business-to-business electronic commerce”, International Journal of Electronic Commerce, Vol. 4 NO. 4 , PP.7-42. Christiaanse, E. and Venkatraman, N. (2002), ‘‘Beyond SABRE: an empirical test of expertise exploitation in electronic channels'', MIS Quarterly, Vol. 26 No. 1, pp. 15-38. Chung, J. E., Jin, B., and Sternquist, B. (2007), “The role of market orientation in channel relationships when channel power is imbalanced”, International Review of Retailing, Distribution and Consumer Research, Vol. 17 NO. 2, PP. 159-176. Clemons, E. K., Reddi, S. P., & Row, M. C. (1993). “The impact of information technology on the organization of economic activity: the move to the middle hypothesis”. Journal of Management Information Systems, Vol.10 NO. 2, PP.9−35. Clemons, E.K. and Weber, B.W. (1990), ‘‘London's big bang: a case study of information technology, competitive impact, and organizational change'', Journal of Management Information Systems, Vol. 6 No. 4, pp. 41-60. Clemons, E.K., and Wang, Y. (2000), “Technology strategy for electronic marketplace”, Journal of Management Information Systems, Vol. 17 NO.2, PP.5-8. Cook, K. S. (1977), “Exchange and Power in Networks of Inter-organizational Relations,” The Sociological Quarterly, Vol. 18, PP. 62-82. Cooper, R.B., Zmud, R.W. (1990), “Information technology implementation research: a technological diffusion approach”, Management Science, Vol. 36, NO.2, PP.123-39. Cova, B., and R. Salle. (2000), “Rituals in Managing Extra business Relationships in International Project Marketing: A Conceptual Framework”, International Business Review, Vol. 9 NO. 6, pp. 669-86. Das, T.K. and Teng, B.-S. (2002), “Alliance constellations: a social exchange perspective”, Academy of Management Review, Vol. 27 No. 3, pp. 445-56. De Toni, A., Nassimbeni, G., (1999), “Buyer-supplier operational practices, sourcing policies and plant performance: result of an empirical research”, International Journal of Production Research, Vol. 37 NO.3., PP.597-619. De Wulf, K., Gaby, O. S., and Iacobucci, D. (2001), “Investments in consumer relationships: A cross-country and cross-industry exploration”, Journal of Marketing, Vol. 65, PP. 33-50. Dess, G. G., and Beard, D. (1984), “Dimensions of organizational task environments”, Administrative Science Quarterly, Vol.29, PP. 52-73 DiMaggio (Eds.), The New Institutionalism in Organizational Analysis DiMaggio, p., and Powell, W. W. (1983), “The iron cage revisited: institutional isomorphism and collective rationality in organizational fields,” American Sociology Review, Vol. 48 NO. 2, pp. 147-160. DiMaggio, P.J. and Powell, W.W. (1991), The iron cage revisited: institutional isomorphism and collective rationality in organization fields, in: W.W. Powell, P.J. Dinning, M. and Schuster, E. (2003), “Fighting friction”, APICS - The Performance Advantage, February, pp. 26-31. Duffy, R. S. (2008), “Towards a better understanding of partnership attributes: an exploratory analysis of relationship type classification”, Industrial Marketing Management, Vol. 37, PP.228-244. Dwyer, F.R., Schurr, P.H. and Oh, S. (1987), “Developing buyer seller relationships”, Journal of Marketing, Vol. 51 No. 2, pp. 11-17. Easton, G. (1997). “Industrial networks: a review”. In D. Ford (Ed.), Understanding Business Markets. London: The Dryden Press. Emerson, R.M. (1962), “Power-dependence relations”. American Sociological Review, Vol. 27, NO. 1, PP. 31-41. Emerson, R. M. (1972),“Exchange Theory Part I and II,” in Sociological Theories in Progress, J. Berger, M. Zelditch, and B. Anderson (eds), Houghton-Mifflin, Boston, PP. 38-87. Falk, R.F., Miller, N.B. (1992), “A Primer for Soft Modeling”. The University of Akron, Akron, OH. Fang, S. R., Wu, J. J., Fang, S. C., Chang, Y. S., and Chao, P. W. (2008), “Generating effective inter-organizational change; a relational approach”, Industrial Marketing Management, Vol. 37, PP. 977-991. Feder, B.J. (2003), “Wal-Mart plan could cost suppliers millions”, www.nytimes.com, November 10, available at: wwwnytimes.com/2003/11/10/technology/10radio.html (accessed August 29, 2004) Feder, B.J. (2004), “Keeping better track from factory to checkout,” The New York Times, November 11, p. (E5). Ford, D. (Ed.). (2002). “Understanding business marketing and purchasing” (3rd ed.), London Thompson Learning. Ford, D., & Håkansson, H, (2006). “IMP-some things achieved: Much more to do”, European Journal of Marketing, Vol.40 NO.3/4, PP.248−258. Fornell, C. and Larcker, D. F. (1981), “Structural equation models with unobservable variables and measurement error,” Journal of Marketing Research, Vol. 18 NO.1, PP. 39-50. Frazier, G,L,, and Rody, R. C. (1991), “The use of influence strategies in interfirm relationships in industrial product channels,” Journal of Marketing, Vol.55 NO. 1, PP. 52-69. Fu, J. R. (2006). “VisualPLS 1.04b1”. Taiwan: National Kaohsiung University of Applied Sciences. Geyskens, I,, and Steenkamp, J. E. M. (2000), “Economic and social satisfaction: Measurement and relevance to marketing channel relationships,” Journal of Retailing, Vol. 76, NO. 1, PP.11-32, Ghosh, M. and John, G. (1999), “Governance value analysis and marketing strategy” Journal of Marketing, Vol. 63, PP. 131- 145. Giampietro, G. and Emiliani, M. L. (2007), “Coecion and reverse auctions”, Supply Chain Management: An International Journal, Vol.12, NO. 2, PP. 75-84. Glover, V. (1993), “An empirically derived model for the adoption of customer-based interorganizational systems,” Decision Sciences, Vol. 24, No. 3, PP. 603-640. Goodman, L. E., and Dion, P. A. (2001), “The determinants of commitment in the distributor-manufacturer relationship”, Industrial Marketing Management, Vol. 30, NO. 3, PP. 287−300. Gottschalk, P. and Solli-Sæther, H. (2005), “Critical success factors from IT outsourcing theories: an empirical study”, Industrial Management & Data Systems, Vol. 105 NO. 6, PP. 685-702. Grewal, R. and Dharwadkar, R. (2002), “The role of the institutional environment in marketing channels,” Journal of Marketing, Vol. 66, No. 3, pp. 82-97. Grover, V. and Goslar, M. D. (1993) “The initiation, adoption, and implementation of telecommunications technologies in U. S. organizations”, Journal of Management Information systems, Vol. 10 NO. 1, PP. 141-163. Grover, V. and Saeed, K. (2007), “The impact of product, market, and relationship characteristics on inter-organizational system integration in manufacturer- supplier dysds”, Journal of Information Systems, Vol. 23 NO. 4, PP. 185-216. Gundlach, G., Achrol, R.S. and Mentzer, J.T. (1995), “The structure of commitment in exchange”. Journal of Marketing, Vol. 59, PP. 78-92. Hakansson, H. (1982).”International Marketing and Purchasing of Industrial Goods: An Interaction Approach”, Chichester: John Wiley and Sons. Handfield, R.B., and Nichols, E.L. (2002), “Supply Chain Redesign—Transforming Supply Chains into Integrated Value System, Upper Saddle River, NJ: Prentice Hall. Hart, R. J. and Saunders, C. S. (1998), “Emerging electronic partnerships: Antecedents and dimensions of EDI use from the supplier''s perspective”, Journal of Management Information Systems, PP. 87-111. Hashem, G. and Tann, J. (2007), “The adoption of ISO 9000 standards within the Egyptian context: a diffusion of innovation approach”, Total Quality Management & Business Excellence, Vol. 18, No. 6, PP. 631-652. Haveman, H. A. (1993), “Follow the leader: mimetic isomorphism and entry into new markets, Administrative Science Quarterly, Vol. 38 No. 4, PP. 593-627. Heide, J.B., John, G. (1988), “The Role Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels”. Journal of Marketing, Vol. 52, PP. 20-35. Heinrich, C. (2005), “RFID and Beyond”. Wiley, Indianapolis. Helper, S.(1991), “How much has really changed between U.S. automakers and their suppliers?” Long Range Plan, PP. 15-28. Henisz, Witold J. and Andrew Delios (2001), “Uncertainty, Imitation, and Plant Location: Japanese Multinational Corporations, 1990-1996,” Administrative Science Quarterly, Vol. 46 NO. 3, PP. 443-75. Homans, G. C. (1961), “Social Behavior: Its Elementary Forms”, Harcourt, Brace, Jovanovich, New York. Huff, A. S. (1982). “Industry influences on strategy reformulation”. Strategic Management Journal, Vol. 3 NO. 2, PP. 119-131. IDC, http://www.idc.com.tw/default.asp, Chinese edition, Retrieved May 23, 2008. Jarillo, J. C. (1998), “On strategic networks”. Strategic Management Journal, Vol. 9, No. 1, PP. 31-41. Jeyaraj, A., Rottman, J. W. and Lacity, M. C. (2006), “A review of the predictors, linkages, and biases in IT innovation adoption research”. Journal of Information Technology, Vol. 21 NO. 1, PP. 1-23. Johanson, J. (1994) “Manufacturer-User: A Stable Relationship,” Internationalization, Relationships and Networks, J. J. Associates (eds), Uppsala University, Stockholm, PP. 23-29. Jones, P., Clarke-Hill, C., Hillier, D., and Comfort, D. (2005). “The benefits, challenges and impacts of radio frequency identification technology (RFID) for retailers in the UK”, Marketing Intelligence & Planning, Vol.23 NO. 4, PP. 395-402. Jones, P., Clarke-Hill, C., Shears, P., Comfort, D. and Hiller, D. (2004), “Radio frequency identification in the UK: opportunities and challenges”, International Journal of Retail & Distribution Management, Vol. 32 NO. 3, PP. 164-171. Joreskog, K.G., Sorbom, D. (1993), “LISREL 8: User's Reference Guide” Scientific Software, Inc., Chicago. Kalafatis, S. P, (2000). “Buyer-seller relationships along channels of distribution”, Industrial Marketing Management, Vol. 31 NO.3, PP. 215−228. Katz, J. P., Pagell, M. D., and Bloodgood, J. M. (2003), “Strategies of supply communities”, Supply Chain Management: An International Journal, Vol. 8 NO. 4, PP. 291-302. Kay, E. (2003), “What's the next step for RFID”, Frontline Solutions, March, pp. 21-5. Kern, T. (1997), “ The gestalt of an information technology outsourcing relationship: an exploratory analysis”, International Conference on informational Systems, proceeding of the eighteenth conference on information systems, Atlanta, Georgia, United States, PP. 37-58. Kim, K. (2000), “On interfirm power, channel climate, and solidarity in industrial distributor supplier dyads”, Journal of the Academy of Marketing Science, Vol. 28 NO.3, PP. 388-405. King, J. L., Gurbaxani, V., Kraemer, K.L., McFarlan, F.W., Raman, K.S., and Yap, C.S. (1994), “Institutional factors in information technology Innovation”, Information Systems Research, Vol. 5 NO.2, PP. 139-169. Kling, R. (1980), ‘‘Social analysis of computing: theoretical perspectives in recent empirical research'', ACM Computing Surveys, Vol. 12 No. 1, pp. 61-110. Krause, D. (1999), “The antecedents of buying firms' efforts to improve suppliers”. Journal of Operation Management, Vol. 17, PP.205-224. Krause, D.R. and Ellram, L. (1998), “Supplier development: a collaborative approach”, European Journal of Purchasing and Supply Management, Vol. 3, PP.21-32. Lai, K. H., Wong, C. W. H., and Cheng, T.C.E. (2008), “A coordination-theoretic on logistics performance”, Information & Management, Vol. 25, PP. 10-20. Li, H. & Atuahene-Gima, K. (2002), “The adoption of agency business activity, product innovation, and performance in Chinese technology ventures”, Strategic Management Journal, Vol.23, PP. 469-490. Li, S., Visich, J. K., Khumawala, B. M. and Zhang, C. (2006), “Radio frequency identification technology: applications, technological challenges and strategies”, Sensor Review, Vol. 26 NO. 3, PP. 193-202. Liu, C., Sia, C. L., and Wei, K. K. (2008), “Adopting organizational virtualization in B2B firms: An empirical study in Singapore”, Information & Management, Vol. 45, PP. 429-437. Lu, J. W. (2002), “Intra- and inter- organizational imitative behavior: Institutional influences on Japanese firms' entry mode choices”. Journal of International Business Studies, Vol. 33 NO. 1, PP. 19-37.) Macneil, I. R. (1980). “The new social contract: An inquiry into modern contractual relations”,Yale University. Majchrzak, A., Beath, C. M., Lim, R., & Chin, W. W. (2005), “Management client dialogues during information systems design to facilitate client learning”, MIS Quarterly, Vol. 29 NO.4, PP. 653-672. Malone, T. W., Yates, J., & Benjamin, R. I. (1987). “Electronic markets and electronic hierarchies”. Communications of the ACM, Vol. 30, NO. 6, PP. 484−497. Massa, S. and Testa, S. (2004), “Innovation or imitation? Benchmarking; a knowledge-management process to innovate services”, Benchmarking: An International Journal, Vol.11 NO. 6, PP. 610-620. Massetti, B., and Zmud, R.W. (1996). “Measuring the extent of EDI usage in complex organizations: Strategies and illustrative examples”. MIS Quarterly, Vol.20 NO.3, PP. 331-345. McFarland, R. G., Bloodgood, J. M., and Payan, J. M. (2008), “Supply chain contagion”, Journal of Marketing, Vol. 72, PP. 63-79. Meier, J. and Sprague, R.H. J. (1991), “The evolution of interorganizational systems'', Journal of Information Technology, Vol. 6, pp. 184-91. Metcalf, L.E., Frear, C.R. and Krishnan, R. (1992), “Buyer-seller relationships: an application of the imp interaction model”, European Journal of Marketing, Vol. 26 No. 2, PP. 27-46. Meyer, J. W., and Rowan, B. (1977), “Institutionalized Organizations: formal structures as myth and ceremony, “American Journal of Sociology. Vol. 83 No. 2, PP. 340-363. MIC, Information industry yearbook, MOEA press, 2007, Chinese edition. Moore, K. R., and Cunnungham III, W. A. (1999), “Social exchange behavior in logistics relationships: a shipper perspective”, International Journal of Physical Distribution and Logistics Management, Vol. 29, PP.103. Mukhopadhyay, T. and Kekre, S. (2002), “Strategic and operational benefits of electronic integration in B2B procurement processes,” Management Science, Vol. 48 NO. 10, PP. 1301-1313. Mummalaneni, V., & Wilson, D. (1991). “Modeling the influence of a close personal relationship on Buyer commitment to a supplier”. (ISBM Working Paper). University Park, PA: Pennsylvania State University. Nelson, R.R., Peterhansl, A., Sampat, B., (2004). “Why and how innovations get adopted: a tale of four models.” Industrial and Corporate Change, Vol. 13 NO. 5, PP. 679-699. Ngai, E. W. T., Moon, K. K. L., Riggins, F. J. and Yi, C. Y. (2008), “RFID research: an academic literature review(1995-2005)and future research directions”, International Journal of Production Economics, PP. 510-520. Norris, G.; Hurley, J.R.; Hartley, K.M.; Dunleavy, J.R.; and Balls, J.D. (2000), “E-Business and ERP: Transforming the Enterprise”, New York: John Wiley & Sons. North, D.C. (1986), “The new institutional economics”, Journal of Institutional and Theoretical Economics, Vol.142, PP. 230-237. Nunnally, J. (1978). “Psychometric Theory” (second edition). New York: McGraw- Hill. Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory. New York: McGraw-Hill. Orlikowski, W. J., and Barley, S. R. (2001), “Technology and institutions: what can research on information technology and research on organizations learn from each other”, MIS Quarterly, Vol. 25 NO. 2, PP. 145-165. Oxley, J.E., and Yeung, B. (2001), “E-commerce readiness: institutional environment and international competitiveness”, Journal of International Business Studies, Vol. 32 NO. 4, PP. 705-723. Pouloudi, A. (1999), ‘‘Information technology for collaborative advantage in health care revisited'', Information and Management, Vol. 35, pp. 345-56. Premkumar, G., Pamamurthy, K. and Saunders, C. S. (2005), “Information processing view of organizations: an exploratory examination of fit in the context of international relationships”, Journal of Management Information Systems, Vol. 22 NO.1, PP. 257-294. Prekumar & Roberts (1999), “Adoption of new information technologies in rural small Businesses, Omega, International Journal of Management Science, Vol. 27, PP. 467-484. Pfeffer, J., and Salancik, G. “External Control of Organizations: A Resource Dependence Perspective. Harper and Row, New York, 1978. Powell, W. W., and DiMaggio, P. L. (1991), “The New Institutionalism in Organizational Analysis, The University of Chicago Press. Poppo, L. and Zenger, T. (2002), “Do formal contracts and relational governance function as substitutes or complements?” Strategic Management Journal, Vol. 23, PP. 707-725. Palmatier, R. W., Gopalakrishna, S., and Houston, M. B., (2006), “Returns on business-to-business relationship Marketing investment: strategies for leveraging profits.” Marketing Science, Vol. 25, NO. 5, PP. 477-493. Petersen, K.J., Handfield, R.B. and Ragatz, G.L.(2003), “A model of supplier integration into New Product Development”, Journal of Production Innovation Management, Vol. 20, PP. 284-299. Peppers, D. and Rogers, M. (2001), “One to one B2B: Customer Development Strategies for the Business-to-Business World, Doubleday. Premkumar, G., Ramamurthy, K., and Nilakanta, S., (1994), “Implementation of electronic data interchange: an innovation diffusion perspective”, Journal of Management Information Systems, Vol. 11 NO. 2, PP.157-86. Parasuraman, A., Zeithaml, V.A. and Berry, L.L. (1994) “Reassessment of expectations as a comparison standard in measuring service quality: implications forfurther research”, Journal of Marketing, Vol. 58, PP. 111-24. Pijpers, G.G.M., Bemelmans, T.M.A., Heemstra, F.J. and Montfort, K.A.G.M. (2007), “Senior executives'' use of information technology”, Information and Software Technology, Vol. 43 No. 15, PP.959-971 Roy, S., Sivakumar, K. and Wilkinson, I.F. (2004), “Innovation generation in supply chain relationships: a conceptual model and research propositions”, Journal of the Academy of Marketing Science, Vol. 32 No. 1, pp. 61-79. Roberti, M. (2005). “Wal-Mart begins RFID process change”, RFID Journal, February 1, available at: www.rfidjournal.com/article/articleprint/1385/-1/1/ (accessed February 23, 2005). Rogers, E. M. (1995), Diffusion of Innovations, Free Press, New York. Rogers, E. M. (1983). “Diffusion of Innovation.” 3rd ed. New York: The Free Press. Rubio, D. M., Bery-Weger, M., Tebb, S. S., Lee, E. S., and Rauch, S. (2003), “Objectifying content validity: conducting a content validity study in social work research”, ProQuest Psychology Journals, Vol.27 No.2, PP. 94. Smaros, J. and Holmstrom, J. (2000), “Viewpoint: reaching the consumer through grocery VMI, International Journal of Retail & Distribution Management, Vol.28 NO.2, PP.55-61. Sullivan, L. (2004a), “RFID cruises down the highway”, Information Week, July 12, p. 47. Selznick, P. (1984), “Leadership in Administration. Evaston, IL: Peterson. Sherry M.B. Thatcher, Foster, W. and Zhu, L. (2006), “B2B e-commerce adoption in Taiwan: the interaction of cultural and other institutional factors.” Electronic Commerce Research and Application, Vol. 5, PP.92-104. Sanchez, A. M. and Perez, M. P. (2003), “The use of EDI for inter-organizational co-operation and co-ordination in the supply chain”, Integrated Manufacturing Systems, Vol.14 NO. 8, PP.642-651. Son, J. Y., Narasimhan, S., and Riggins, F. J. (2005), “Effects of relational factors and channel climate on EDI usage in the customer-supplier relationship”, Journal of Information Systems, Vol.22 NO. 1, PP. 321-353. Shore, B. (2001), “Information sharing in global supply chain systems”, Journal of Global Information Technology Management, Vol.4 NO.3 Subramani, M. and Venkatraman, N. (2003), “Safe-guarding investments in Asymmetric inter-organizational relationships: Theory and evidence,” Academy of Management Journal, Vol. 46 No. 1, PP.46-62.) Subramani, M. (2004), “ How do suppliers benefit from information technology use in supply chain relationships?”, MIS Quarterly, Vol. 28 NO. 1, PP.45-73.) Smith, A.D., “Exploring radio frequency identification technology and its impact on business systems”, Information Management & Computer Security, Vol. 13 No. 1, PP. 16-28. Sultan, F. & Chan, L. (2000), “The adoption of new technology: the case of object-oriented computing in software Companies”, IEEE Transactions on Engineering Management, Vol.47 NO.1, PP. 106-126. Srivastava, B. (2004), “Radio frequency ID technology: The next revolution in SCM”, Business Horizons, Vol. 47 No. 6, PP.60-68. Scott, W. R. (1995), “Institutions and organizations”. California: Sage.) Strader, T. J., Lin, F. R., & Shaw, M. J. (1998). “Information infrastructure for electronic virtual organization”, Decision Support Systems, Vol.23 NO.1, PP.75−94. Spekman, R. E., and Sweeney II, P. J. (2006), “RFID: from concept to implementation”, International Journal of Physical Distribution & Logistics Management, Vol. 36 NO.10, PP. 736-754. Taipei Computer Association, http://www.tca.org.tw/web/index.asp, Chinese edition, Retrieved March 29, 2008. Thatcher, S. M. B., Foster, W., and Zhu, L. (2006), “B2B e-commerce adoption decisions in Taiwan; the interaction of cultural and other institutional factors”, Electronic Commerce Research and Applications, Vol. 5, PP. 92-104. Thibault, J.W. and Kelley, H.H. (1959), “The Social Psychology of Groups”, Wiley, New York, NY. Thomke, S. and von Hippel, E. (2002), ‘‘Customers as innovators: a new way to create value'', Harvard Business Review, PP.74-81. Thornberry, N. (1997), “A View About Vision,” European Management Journal, Vol.15 NO.1, PP. 28-34. Tolbert, P. S., and Zucker, L. G. (1983). “Institutional sources of change in the formal structure of organizations: The diffusion of civil service reform, Administrative Science Quarterly, Vol.29 No 1, pp. 22-39. Tornatzky, L. G. & Klein, K. J. (1982), “Innovation characteristics and innovation adoption implementation: a meta-analysis of findings, IEEE Transactions on Engineering Management Journal, Vol. 29, PP. 28- 45. Treleven, M. (1987), “Single sourcing: a management tool for the quality supplier” Journal of Purchasing and Materials Management, Vol. 23 NO. 1, PP.19-24 Truman, G.E. (1998), “An empirical appraisal of EDI implementation strategies,” International Journal of Electronic Commerce, Vol.2, NO. 4 , PP. 43-70. Ural, T. (2007), “The antecedents consequences of quality according to stages of the relationship between exporters and importers,” Problems and Perspectives in Management, Vol. 5 No. 3. Venuslun, Y. H., Wong, C. W. Y,Lai, K. H., and Cheng, T. C. E. (2008), “Institutional perspective on the adoption of technology for the security enchancement of container transport”, Transport Review, Vol. 28 NO. 1, PP. 21-33. Vlosky, R. P., Wilson, D. T., and Vlosky, R. B. (1997), “Closing the inter-organizational information systems relationship satisfaction gap”, Journal of Marketing Practice: Applied Marketing Science, Vol.3 NO. 2, PP. 75-86. Wang, L.C. (2007), “Enhancing construction quality inspection and management using RFID technology”, Automation in Construction, Vol.17 No.4, PP.467-479. Weber, M. (1946), “Essays in Society”, Oxford University Press, New York. Williamson O. (1985), “The Economic Institutions of Capitalism”, Free Press: New York. Webster, J. (1995), ‘‘Networks of collaboration or conflict? Electronic data interchange and power in the supply chain'', Journal of Strategic Information Systems, Vol. 4 No. 1, pp. 31-42. White, P. E., and Levine, S. (1961) “Exchange as a Conceptual Framework for the Study of Interorganizational Relationships,” Administrative Science Quarterly, Vol. 5, NO. 4, PP. 583-601. Wilding, R. and Delgado, T. (2004b), “RFID demystified: supply-chain applications”, Logistics and Transport Focus, April, PP. 42-48. Williamson O. (1991), “Comparative economic organization: the analysis of discrete structural alternatives”, Administrative Science Quarterly, Vol. 36: PP. 269-296. Williamson, O. E. (1986). “Economic organization, firms, markets and policy Control”, Hervel Hempostead. Williamson, O. E. (1979), “Transaction-cost economics: the governance of contractual relations”, The Journal of Law and Economics, Vol. 22 No. 3, pp. 233-61. Wold, H. (1982), Systems under indirect observation using PLS. In: Fornell, C. (Ed.), A Second Generation of Multivariate Analysis, Volume I: Methods. Praeger, New York, pp. 325-347. Wu, F., Yeniyurt, S., Kim, D. and Cavusgil, S.T. (2006), “The impact of information technology on supply chain capabilities and firm performance: a resource-based view”, Industrial Marketing Management, Vol. 35 No. 4, PP. 493-504. Wu, J.H. and Wang, S.C. (2005), “What drives mobile commerce? An empirical evaluation of the revised technology acceptance model” Information & Management, Vol.42 No.5, PP.719-729. Wu, N.C., Nystrom, M.A., Lin, T.R. and Yu, H.C. (2006), “Challenges to global RFID adoption”, Technovation, Vol.26 No.12, PP.1317-1323. Yilmaz, C., Sezen, B., & Ozdemir, O. (2005). “Joint and interactive effects of trust and (inter) dependence on relational behaviors in long-term channel dyads”. Industrial Marketing Management, Vol. 34, PP.235−248. Zhang, C., and Dhaliwal, J. (2008), “An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management”, International Journal of Production Economics, doi: 10.1016/j.ijpe.2008.07.023.
摘要: 
本篇研究的目的在於提出一個整合性的架構來彌補過去研究對跨組織資訊系統採用探討議題上,忽略關係特定投資的前因以及後果所造成的影響的研究不足的缺失。根據大量的過去無限射頻辨識系統(RFID)、跨組織資訊系統(IOS)、以及關係特定投資(RSI)的相關文獻,本研究找出六個影響組織最後是否採用RFID
系統的重要影響因素,包括:強制力、模仿力、規範力、關係特定投資、採用的利益以及採用該項技術可能會面臨的複雜度。
本研究的發展模型包涵了7個主要構面,總共由34個衡量項目來衡量這些構面以及建立了7 個研究假設驗證個研究模型。在大約600家的一般商品連鎖零售通路的供應商中,本研究選定與零售商關係較緊密的176家供應廠商進行問卷發放,在刪除無效問卷後,有效問卷數共計130份,問卷回收率為73%。本研究採用部份最小平方法(PLS)來驗證研究假設、構面之間的關係。而研究構面題項的信度與效度是採用VisualPLS 1.04b1版本來進行驗證。
本篇研究的結果驗證了研究假設中關係特定投資在跨組織資訊系統採用議題上所需扮演的角色。此外,本研究驗證了供應廠商對零售商的關係特定投資主要是受到來自於整個體制環境壓力的影響,而驅使供應商對其產業顧客的關係投資。而在關係特定投資產生的結果部份,如同過去創新擴散理論(DOI)所認為的採用利益與採用的複雜度在本研究再度驗證了這兩個因素在RFID技術下依然具有明顯的影響力,但不同於以往的是,本研究發現,相對於採用利益而言:複雜度會是供應商考慮是否採用RFID系統考慮的重要因素。因此,本篇研究提供一個理論透鏡用來檢視並說明組織在一個跨組織資訊系統中如何去考慮RFID系統的採用。最後,本研究的結果能提供學術界在理論驗證上的觀點以及給予產業界一些實務操作上的建議。

The purpose of this study is to propose a combined framework to bridge the gap between the antecedents and the consequences of RSI with respect to IOS systems adoption. Based on a broad array of RFID, IOS and RSI literature, we identified six major underlying factors affecting RFID adoption, including coercion, mimesis, norm, relationship-specific investment (RSI), benefit and complexity. The model developed involved 7 constructs, 34 measurement items and 7 hypotheses. Of all approximately 600 suppliers of general merchandise retailers, 176 targeted suppliers that have close cooperation with retailers were chosen from, and 130 valid data were obtained, representing a response rate of 73%. Partial least square (PLS) was established to calibrate the effects of those constructs identified. Reliability and validity of data were tested and path analysis was conducted by using VisualPLS version1.04b1.
The result of this research justifies the role that must be played by relationship-specific investment (RSI) on the issue of inter-organizational systems adoption. Further, it testifies institutional isomorphic pressures as the cause of suppliers' RSI on retailers, and justifies benefit and complexity as the outcomes of RSI. Hence, this research provides theoretic lens to examine and elucidate an organization's RFID adoption within an inter-organizational information system. Eventually, the conclusions of this research could provide insights into theoretic testaments and empirical suggestions for both researchers and practitioners.
URI: http://hdl.handle.net/11455/23243
其他識別: U0005-0107200912411300
Appears in Collections:行銷學系所

Show full item record
 

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.