Please use this identifier to cite or link to this item: http://hdl.handle.net/11455/53068
標題: 顧客間負面接觸之歸因、結果與管理
Attributions, Outcomes and Management of the Negative Customer-To-Customer Encounters
作者: 黃文仙
關鍵字: 應用研究;經濟學
URI: http://hdl.handle.net/11455/53068
其他識別: NSC97-2410-H005-029-MY2
Appears in Collections:行銷學系所

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