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標題: A Study of Multilanguage Users' Second-Language Information Needs and Seeking Contexts
作者: 張瑞珊
Jui-Shan Chang
關鍵字: 多語使用者;尋求情境;資訊需求;多語檢索輔助功能;中文母語者;Multilanguage user;Search context;Information need;Mutilanguage retrieval support function;Chinese native speaker
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As the internet population increases, more and more users start to consciously learn, read and seek for diverse information resources. The multilanguage user becomes one that cannot be ignored. To enhance the retrieval function of systems, the impact on multilanguage users' language skills, subject fields, types of multilanguage information needs and search preferences needs to be concernd and explored in depth.
The subjects of the research are Chinese native speakers who have learned English and at least one other foreign language. The research conducts questionnaire, in-depth interviews and observation method to collect data and make further comparison for users' types of multilanguage information needs, searching contexts, preferences and expectiation for multilanguage support functions.
The finding of research:
1.The multilanguage users' main motivation is personal interest, followed by the research needs.
2.The multilanguage users would conduct search with a foreign language which they had ever learnd only when they have strong motivation. Otherwise, they would just browse.
3.The multilanguage users decide the search language on the purpose and the language familiarity, and the decision would change over time.
4.The multilanguage users have the second-language information need no matter what level of language proficiency they are and always keep an open mind to unfamiliar languages.
5.The multilanguage users' occupation, language proficiency and personal interest would have an influence on their searching contexts and types of information needs.
6.For the multilanguage users, when searching second-language information, the most commonly used catalog is the university catalog, the most commonly used search engine is Google, and the most commonly used translate tool is Google Translate. Some respondents would make use of Google as corpus to search vocabulary and phrase usage. Some would use Wikipedia to construct basic knowledge between different langauges. And some are accustomed to using mobile devices to search and browse second-language information.
7.For the multilanguage users, 'To allow user to add professional terms in their own glossary', 'To annotate in Chinese or translate the information of rare languages' and 'To provide reference sentences and then assist user to select the translation results' are the most three important functions which need to be enhanced by now.
其他識別: U0005-2608201502325100
Rights: 同意授權瀏覽/列印電子全文服務,2017-08-31起公開。
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