A Study of Mobile Tour Guide System for Specific Zones

Abstract

As our living standard has risen, fair and commercial exhibition have been the places for leisure and entertainment. In the past, we can get the exhibition information from news-paper and travel magazine, the location of fair ground and route have to found from the plan that fair organization provided. Visitor regards the best quality of the fair, time costs, it is important to reduce the visitor time costing, and have the best experience in fair ground. Unfortunately visitor can be affected by the rush hour and some waiting time. Consider those problems that visitors met in the fair ground, this research is trying to develop the Fair guide to assist the visitors, giving the required exhibition lists, name, hall or locations information, visitor' physical environment, fast orientation and navigation. Nowadays, the smart phone using rate is increase, print-media and computer web-site were substituted by smart-phone. We tend to provide the fair information by using smart-phone. To understand visitor requirements and to assist them in their tour, we surveyed many factors such as visitor' needs, their aims and wishes and set up our proto-concept. As the situation-awareness concept application can help visitors to get information in the fair ground, and can navigate them, so we use situation-awareness concept to design our application. The application designed a different functions to assist the visitors and helping to reduce the time costs and visiting the fair effectively. We designed questionnaires to collect reflections of our system. The result shows that most of the respondents think the application can save their time, provide them required information and the system is useful, and show high willingness to use in their tour.

隨著國人的生活水準逐漸提高，展覽園區、商業展覽也成了人們平時休閒活動的場所。一開始人們從報章雜誌得知展覽資訊，展覽地點以及如何到達得從園區提供的平面圖上查找。人們在逛展覽園區時注重展覽的品質，在意時間成本，為了讓遊客有效的遊玩，幫助遊客減低時間成本為之重要。但是，往往人們在逛展覽園區時因為不知道在哪些地點與時間有哪些展覽活動，進而錯失了可以參觀展覽的機會。為了解決這些問題，本研究進而設計出一個導覽系統，在特定的時間、空間，提供給使用者與他位置環境相關的資訊，在園區內快速定位以及幫助導航，以提升遊玩展覽園區的品質。 目前智慧型手機普及率逐漸提高，隨時隨地獲得資訊進而取代了紙本的傳單以及桌上型電腦。故本研究將結合Android作業系統發展出行動展覽服務應用程式，希望能解決遊客在展覽園區時所遇到的問題。本研究參考眾多相關文獻，歸納與討論出使用者在遊玩某個展覽區域時所注重的問題以及需求。由於「情境感知」裝置會預測使用者的需求而提供建議，並在整天的活動中提供指引，其角色已經跳脫傳統電腦的定位，反而像是使用者的個人助理。故根據情境感知的三層階級「觀察層」、「理解層」、「推測層」設計出對應此三層的功能。藉由行動導覽系統輔助遊客的遊玩的過程，系統設計了不同的功能以減少使用者在遊玩展覽園區時所付出的時間及心力成本。而為了驗證本系統對於使用者而言是否有幫助，本研究以問卷方式了解受測者的感覺，問卷結果顯示本系統提供的功能能夠隨時幫助使用者，系統的資訊對於使用者是有用的，可見本系統的確能在使用者遊玩展覽園區時提供適當的資訊，並讓使用者更有效的遊玩。