Please use this identifier to cite or link to this item:
|標題:||Configurational examination of successful human resources outsourcing||作者:||Thuy Thi Thanh Nguyen
|關鍵字:||Trust;Human resource outsourcing (HRO);Business understanding;Closed HRO networks;Provider quality||出版社:||MANAGEMENT DECISION||Project:||Management Decision, Vol. 55 Issue: 8, pp.1681-1697||摘要:||
The causal conditions leading to successful human resources outsourcing (HRO) have until now attracted only limited research attention. To address this shortcoming, the purpose of this paper is to investigate how a firm and a HR provider should work together to ensure successful HRO.
By applying a fuzzy-set qualitative comparative analysis, the authors demonstrate how combining in different ways provider quality, business understanding, trust, and closed HRO networks can lead to HRO success. In addition, this study compares the causal combinations between cases with differing levels of HR-task interdependence and IT use.
The results of this study reveal three common solutions that lead to successful HRO from both economic and relational viewpoints. The findings also indicate that, from an economic viewpoint, trust is a core condition for achieving HRO success. Moreover, HR-task interdependence and IT use alter the number of solutions and the conditions for attaining HRO success.
Based on the solutions proposed herein, firms can consider different ways to achieve HRO success under diverse conditions.
This work also contributes to building new theories regarding HRO, trust, knowledge sharing, and IT use.
|Appears in Collections:||企業管理學系所|
Show full item record
Files in This Item:
TAIR Related Article
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.