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標題: 幸福感如何影響中階經理人的學習行為: 探討收斂思維與發散思維的影響
How Happiness Affects Middle Managers' Learning Behavior: Impact of Convergent and Divergent Thinking
作者: 楊恩綺
En-Chi Yang
關鍵字: 幸福感;發散思維;融合思維;Happiness;Divergent thinking;Convergent thinking
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Journal of Organizational Behavior, 30, 193–208. DOI: 10.1002/job.592

Nowadays, happiness is an important element in our work environment. Happier workers are healthier, more effective in teams, and provide better customer service. Happier businesses attract top talent, and are more able to retain their best workers. Moreover, the sense of happiness will affect their learning willing, and they can place their creativity and imagination in benefit of the work and the organization, because they feel that important responsibilities are assigned to them. Therefore, the purpose in this paper is to examine how happiness influences personal performance, and the impact of different thinking ways on personal work performance. We can find out that the happiness index of employees is a popular issue. Not only Asian countries, all of the industries in the world are emphasizing the importance of happiness. For the happiness, the learning behavior, divergent thinking and convergent thinking have positive correlation, different thinking behavior would lead to creative thinking and different absorption degree.
Divergent thinking is the process of creating many unique solutions in order to solve a problem and enhances creative behavior. Such as lookout for new ideas from others or experiment with new approaches to doing their job and when new trends develop in the workplace. Learning behavior will help person get divergent thinking. Such as they will enjoy stretching their imagination to produce many ideas, and look at things from a broad view. In contrast, convergent thinking is systematic and logical. When using convergent thinking, we apply logical steps in order to determine which is thebest solution. Convergent thinking can help people pay more attention on their job. When they are working, they can totally forget everything else around them and they can totally immersed in their work.
This paper studies a sample of 512 middle managers in Taiwan. Then, we find the happiness is a determinant of individual behavior at work. Happiness refers to physical and psychological situation. It will influence the middle managers learning behavior and lead to different solving problem's ways and decisions. Depending on the finding, if people use divergent thinking to solve the problem, it will help them to get innovation and creative behavior. But if people use convergent thinking way to follow the routine and particular set of logical steps to arrive at one solution, it can let them more absorbed.
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